Published date Posted on Indeed on May 13, 2022 (3 d ago)

SkillS:

  • Strong Microsoft productivity software skills Required 4 Years
  • Experience performing user acceptance testing on web applications Required 2 Years
  • Experience using knowledge base and ticketing systems Required 4 Years
  • Experience providing end user system support Required 4 Years
  • Experience providing tier 1 IT and application troubleshooting Required 4 Years
  • Experience troubleshooting browser dependency issues Required 2 Years
  • Experience with providing direct customer service Required 2 Years
  • Experience with bug documentation and bug lifecycle Required 4 Years
  • Experience with workstation troubleshooting Required 2 Years
  • Excellent analytical and logical skills Required 4 Years
  • Extensive experience with windows operating systems Required 4 Years
  • Experience with MAC OS Required 2 Years
  • Experience with Android OS for mobile device Required 2 Years
  • Working knowledge of application and desktop security concepts Required 2 Years
  • Experience with remote desktop control tools Required 4 Years
  • Experience writing SQL Queries Highly Desired 4 Years
  • ITIL Certification Highly Desired 4 Years

Regards

Balakrishnan

Job Type: Contract

Salary: $30.00 - $38.00 per hour

Schedule:

  • 8 hour shift

Experience:

  • Microsoft productivity software: 4 years (Required)
  • web applications: 2 years (Required)
  • ticketing systems: 4 years (Required)
  • system support: 4 years (Required)
  • tier 1 IT and application troubleshooting: 4 years (Required)
  • troubleshooting browser: 2 years (Required)
  • customer service: 2 years (Required)
  • bug lifecycle: 4 years (Required)
  • workstation troubleshooting: 2 years (Required)
  • windows operating systems: 4 years (Required)
  • MAC OS: 4 years (Required)
  • Android OS: 2 years (Required)
  • remote desktop control: 4 years (Required)

License/Certification:

  • ITIL Certification (Required)

Work Location: Remote


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