Technical Trainer- Sales Enablement

Published date Posted on Indeed on Jul 27, 2022 (19 d ago)


Are you passionate about using your open-source knowledge and skills to upskill others to be the best they can be? Hyland is seeking passionate candidates to join a growing team of Revenue Enablement professionals to work with revenue generating roles. As a Technical Trainer you will be focused on Open-Source Enablement. You will be encouraged to approach your work with a creative, design mindset. Your expertise and knowledge of open-source will assist in closing skill gaps that are solvable by applying effective design strategies and innovative learning methods. If you like to think outside the box, are an effective storyteller and enjoy coaching others, apply to join our team. Hyland is looking forward to investing in you for AWS certifications and training certifications.

What you will be doing

  • Lead training sessions for customers, partners, or employees that explore the company's solutions.
  • Assess training effectiveness and modify facilitation and activities to improve the learning experience to promote active learning and engagement.
  • Ensure that learning experiences and program execution is of high quality, impactful, and continuously improving.
  • Continuously enhance technical instructional delivery and presentation skills; Research the best examples to use for demonstration based on the audience.
  • Research and promote the utilization of new technologies and value-added training methodologies.
  • Administer tools to measure effectiveness of the training program and make recommendations for improvements, based on feedback data, to enhance quality of programs.
  • Develop and maintain technical training content, lab exercises, and presentations and incorporate relevant release updates into the training materials.
  • Collaborate with internal and external subject matter experts for content development and implementation.
  • Mentor other team members on an as-needed basis.
  • Comply with all corporate and departmental privacy and data security policies and practices, including but not limited to, Hyland’s Information Systems Security Policy

What will make you successful

  • Technical skillset on Open Source platforms (Alfresco & Nuxeo) preferred. Hyland will provide AWS training and certification.
  • Docker, Vagrant, VMWare & AWS virtualization solutions
    Managing Java applications and architecture (finding log files, digging out errors, configuring database connections, etc.)
  • Moderate to expert Javascript development and/or modification experience
  • Understanding and working knowledge of Microservices Architecture
  • Understanding and working knowledge of Angular 2 or related UX framework (Angular, REACT, etc.)
  • Linux and Windows administration (installing products, diagnosing issues, configuring product and service startups, ports, security, etc.)
  • Web application development experience (HTML5, DOM, jQuery, YUI, etc.)
  • HTML / CSS authoring, modification, tweaking
  • Database experience with common platforms (installation, simple debugging, creating users, etc.)
  • Application development concepts and exposure (building/deploying EAR/WAR files, source code management, etc.)
  • AWS knowledge with the following: Regions, EC2/AMI's, EBS Volumes, Aurora, ELB, Auto Scaling, Bastion, S3, CloudFormation, Glacier, IAM, Lambda, Dynamo DB & More
  • Up to 50% travel time required
Based on Colorado law, the following details are for Colorado individuals only: Colorado base salary range: $59,000 - $86,000 and eligible for bonus and benefits.

What you can expect next
  • Hyland Recruiters thoroughly review every application and will contact you within 1 to 2 weeks regarding next steps. Be sure to add Hyland to your contacts list and check your spam folder so you never miss a message from us!
  • Any follow up questions? Email your Recruiter directly at
401(k) Retirement Savings. Flexible Schedule. Paid Time Off. Medical, Dental, Vision. Volunteer Paid Time Off. Wellness Reimbursement. Paid Parental Leave. Sabbatical Program. Hyland House Program.
Find out more by going to

Welcome to
Since 1991, it has been Hyland’s mission to help our employees, customers and partners exceed their potential with our industry-leading content services platform. Our employees exude a contagious energy and are passionate about what they do – whether it’s helping customers succeed, raising up their fellow Hylanders, or engaging in the communities where they live and work.

The #HylandLife hashtag encompasses our employee-centric culture. Our employees live our culture day in and day out by bringing their best self to work. Hyland supports them to do just that through career development resources, wellbeing programs and innovation practices. We thrive on diverse viewpoints and new ideas and believe that a positive, inclusive workplace is imperative to sustainable success.

As we’ve grown to a company of nearly 4,000 strong, we have the opportunity to make a significant impact on our communities. We strongly support employee initiatives and align our giving campaigns and programs to organizations that are important to them.

We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.

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