Software Engineer: Real-Time Data Integrations (Clarabridge)

Published date Posted on Indeed on Jan 13, 2022 (5 d ago)

The Qualtrics XM Platform™ is a system of action that helps businesses to attract customers who stay longer and buy more, to engage and empower employees to do the best work of their lives, to develop breakthrough products people love, and to build a brand people can’t imagine living without.


Joining Qualtrics means becoming part of a team bold enough to chase breakthrough experiences - like building a technology that will be a force for good. A team committed to diversity, equity, and inclusion because of a conviction that every voice holds value, with a vision for representation that matches the world around us and inclusion that far exceeds it. You could belong to a team whose values center on transparency, being all in, having customer obsession, acting as one team, and operating with scrappiness. All so you can do the best work of your career.


We believe every interaction is an opportunity. Are we yours?

We are seeking collaborative, curious, and enthusiastic Software Engineers to work on new and groundbreaking applications of NLU technology applied in real time. You would have the opportunity to greatly influence the direction of this new product and work on an internal start up team.

What you’ll do:

  • Build integrations with call center software and telephony systems
  • Work with various communications protocols such as WebRTC, SIP / SIPREC, RTP, etc.
  • Create APIs and integrate with 3rd party APIs
  • Design, write, test, and deploy production-grade code using Angular, Node / Javascript / Typescript, Docker / Kubernetes, Jenkins, Mongo, and Github
  • Improve both our software and our development process as you go
  • Work with teammates to pair program and review/test code
  • Act in a DevOps fashion to deploy, monitor, and scale our software
  • Troubleshoot and provide solutions to product issues
  • Post great animated gifs in our slack channels

About you:

Required

  • 2-5 years of professional software development experience
  • Bachelor’s degree in Computer Science, Engineering, Information Technology, Mathematics, or other related technical field
  • Experienced with TypeScript or JavaScript (AngularJS / NodeJS)
  • Experienced with MongoDB or other NoSQL DB
  • Experienced with Linux
  • Fast learner; eager to work with new technologies; able to adequately balance speed of delivery against quality of solution based on requirements

Desired

  • Experience developing enterprise SaaS software
  • Experience working with protocols such as WebRTC, SIP / SIPREC, RTP, etc.
  • Experience with call center software, CRMs, and WFMs
  • Familiar with Scrum and Agile methodologies
  • Experience with Docker and/or Kubernetes
  • Experience with cloud computing platforms such as AWS

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