Sr. Application System Administrator

Published date Posted on Indeed on May 05, 2022 (19 d ago)

Job Description

For this opening we will consider candidates from the following locations: , United States |


Intrado’s Life & Safety groupl is hiring a Sr. Application System Administrator to join our technology team!

Intrado’s Life & Safety division is responsible for some critical parts of our everyday life. Our solutions are responsible for everything that happens after a 9-1-1 call is placed – call routing, delivery, location determination and data management. Whether you call from a landline, cell phone or text 9-1-1, we make sure first responders get the right information at the right time so they can save lives.

MAJOR JOB ACCOUNTABILITIES:

  • Provide technical stewardship for a Public Safety Enterprise Solution Application used to route 911 calls and locate users
  • Support Production disruptions and work across multiple teams to create documentation and take proactive measurements to prevent further problems
  • Provide technological knowledge and participate in group decision-making on technology related topics
  • Assist in evaluating new requirements and work closely with development team to assess the needs and ensure the solution and platform are designed to be optimum
  • Create and maintain internal documentation on properly deploying and managing our solutions and platforms
  • Work closely with developers and other team to help monitor and remediate infrastructure performance and security issues

Education :

  • University degree from an accredited institution with major course work in computer/IT/Network/ sciences. Equivalent work experience in a similar position may be substituted for educational requirements.

Experience :

  • Minimum five years' experience in System Engineer, System Administration or related field required
  • Minimum two years' experience in a similar position

Technical:

  • Call flows for VoIP using SIP protocol
  • Red Hat Unix Administration
  • Understanding of managing Applications on AWS instances
  • Windows Administration and Domain Controllers (Active Driectory)
  • SOAP/XML API Provisioning flows
  • Back end Applications running on Prem Glass Fish Middleware or équivalent
  • Web Portal Applications running on AWS
  • F5 configuraiton and iRules
  • Web Proxy Configuration
  • Network troubleshooting and Wireshark Packet captures
  • Basic MS SQL database knowledge
  • SSL Authentication and Certs TLS 1.x
  • Syslog Configuration
  • Bash scripting for Monitoring and reporting (Python/PHP)

Other :

  • Proficient spoken and written in English. Excellent communication skills across multiple stakeholder levels in the company
  • Participate on a rotation of on-call personnel every 3-4 weeks (Only FTE)

Benefits & Compensation

Want to love where you work? At Intrado, we offer a comprehensive benefits package that includes what you’d expect (medical, dental, vision, life and disability coverage, paid time off, a 401(k) retirement plan with company match and flexible spending accounts), and several that go above and beyond – tuition reimbursement paid parental leave, access to a robust library of personal and professional training resources, employee discounts, critical illness, hospital indemnity and pet insurances, identity protection and more! Apply today to join us in work worth doing!

For candidates in Colorado, the hiring range for this position is expected between $90,000 - $110,000 and will be commensurate with experience.


ABOUT US

Connecting people with each other and the right information is mission critical. Our Company develops innovative cloud-based technology to make it easier, more effective and more efficient to make the right connections. Our solutions put people in sync with each other and the right information, so they gain the insight needed to reach better decisions on the issues that matter most. We do it with a laser focus on reliability.

The Company is a leading provider of technology-driven, communication services, serving Fortune 1000 companies and other clients in a variety of industries, including telecommunications, retail, financial services, public safety, technology and healthcare. For more than 30 years, we have been leading the way in hosted and cloud-based solutions.

Our solutions connect people with each other and the information needed to gain insights for better decisions on the issues that matter most – Information to Insight.

Our Company has sales and/or operations in the United States, Canada, Europe, the Middle East, Asia Pacific, Latin and South America and is an Equal Opportunity Employer – Veterans/Disabled and Other Protected Categories. Our Company welcomes and encourages applications of individuals with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

ABOUT THE TEAM
Intrado’s Life & Safety division is responsible for some critical parts of our everyday life. Our solutions are responsible for everything that happens after a 9-1-1 call is placed – call routing, delivery, location determination and data management. Whether you call from a landline, cell phone or text 9-1-1, we make sure first responders get the right information at the right time so they can save lives.


Intrado also provides notifications to the utilities, healthcare and educational sectors. Our platform provides multi-modal communications that meet an individual’s contact preference and routes over 4 billion notifications each year. At the end of the day, Intrado believes that keeping people in our communities safe, connected and healthy is a top priority.

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