Published date Posted on Indeed on Aug 03, 2022 (12 d ago)

Position: Citrix Engineer

Location: Chicago, IL// Remote

Duration: 3 months

  • Looking for a self-starter who can seamlessly integrate into a top of the line support and operations team. Your mindset should be every user is a VIP and every incident is a P1!
  • Work Hours- 10+ years of support experience in IT Infrastructure operations
  • 7-8 years of hands on experience in Citrix Xenserver and Xendesktop, Netscalar operations support
  • If you have experience and a passion for Citrix virtualized environments then we have a fantastic opportunity to build on your current skill set.
  • Deep understanding of Citrix VDI and backend environment to providecL2/L-3 level support
  • Ability to diagnose and troubleshooting complex Application connection/performance and VDI provisioning related issues
  • Expert hands on trouble shooting skills, for triage and resolution of critical incidents and complex user issues
  • Must be able to isolate performance related issues and recommend enhancements
  • Must have hands prior experience of working in an large enterprise class environment using Citrix non-persistent VDIs
  • Must have prior experience on Application virtualization concepts and support using Microsoft App-V technology
  • Experience in desktop, laptops, Citrix virtual desktop & Citrix printing
  • Exposure to other infrastructure areas including Active Directory, VMware, NAS Storage, Backup & Recovery, SQL Server, etc.
  • Excellent communication skills and must be able to interact with users and administrators directly
  • Includes experience performing both client and controller upgrades.
  • Experience packaging Citrix applications and implementing App Layering.
  • Experience with Active Directory and managing Group Policies.
  • Experience completing a Citrix 7.x migration.
  • Experiencing creating and updating a XenDesktop image.
  • Experience creating and implementing automated solutions based on service alerts.
  • Strong support and communication skills required.
  • Experience using ServiceNow a plus.
  • Ability to work independently within a team in a fast paced environment.

Job Type: Contract

Pay: $30.00 - $35.00 per hour


  • 8 hour shift
  • Monday to Friday


  • IT Infrastructure operations: 10 years (Required)
  • Citrix Xenserver and Xendesktop, Netscalar: 8 years (Required)
  • Citrix VDI and backend environment: 5 years (Required)
  • Active Directory, VMware, NAS Storage, Backup & Recovery: 5 years (Required)
  • Citrix 7.x migration.: 4 years (Required)

Work Location: Remote

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