Candidates MUST have the following: • Strong day-to-day Lawson v10 Production Support with Core HR, Benefits, Compensation, Payroll modules etc. • Strong Lawson v10 troubleshooting experience • Lawson system foundational table structures, table to utilize to pull data from, where does data sit. • Defining criteria and participate in monthly mass uploads • Data entry, data corrections • Day-to-day reporting requests • Experience with either Tableau, OTBI, BI Publisher, Crystal Reports • Someone who has built dashboards • Hospital or healthcare experience a plus • Hiring manager wants candidates to have experience with Lawson tables, mass uploads, backend tables to pull data from, how do you join tables, looking for candidates to have back/front end exp.. Strong reporting/dashboard exp. Production Support: • Provide functional/technical support to end users by troubleshooting issues (research and resolve) using case management system – ServiceNow and internal team mailbox • Perform system analysis and provide any recommendations to help streamline setup/process where applicable • Overall knowledge of Lawson security setup/roles and structure • Assist with mass upload processes in Lawson – working with the business to define the criteria and participating in monthly mass upload governance meetings with stakeholders (i.e., payroll, compensation) for upcoming uploads in conjunction with production support • Provide day-to-day support with Lawson system foundational table structure and maintenance including but not limited to supervisor, job profile, position management, department/cost center, finance changes, fiscal year budget/positions etc. with follow up communication where applicable • Provide day-to-day support for transactions such as supervisor changes, data corrections etc.. • Assist with performing monthly system testing as new patches/fixes are applied (i.e., Lawson, Microsoft) • Assist and create process flows/documentation and user training reference guides where applicable • Additional assignments may include but not limited to special projects where applicable Reporting Support: • Perform system/data/setup audits for data integrity and reporting • Assist with day-to-day report requests that are assigned thru case management system - ServiceNow • Strong knowledge and experience in SQL, programing such as XML, JavaScript, or ETL framework • Proficient in report writing using tools such as Crystal, Business Objects, BI, OBIEE, Web Intelligence, Tableau, Microsoft Add-Ins (excel), general Microsoft applications (i.e., Access, Excel, VB) etc.

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