Salesforce Administrator

Published date Posted on Indeed on Oct 25, 2021 (45 d ago)
Company. What we are building:
Skupos is the data platform for the convenience retail industry. Retailers, distributors, and brands connect to the Skupos network to create value from disparate data. Convenience retail is a long-standing industry with limited technology adoption, but is responsible for more revenue annually than all of e-commerce in the United States. Skupos leverages our massive datasets to build tools that help the industry succeed.
Skupos software integrates at a retailer’s point of sale, generates analytical insights, and enables promotion execution and performance tracking. For distributors and CPG brands, we provide real-time visibility into consumer purchasing decisions and enable automated promotional discounts at the point of sale. We view our company as revolutionizing a brick-and-mortar industry by bringing cutting-edge technology to physical stores, and helping harness data to create a frictionless connection between millions of people and the products they need.

Role. An overview of the opportunity:
Skupos is seeking a Salesforce Administrator who will be part of a dynamic and collaborative effort to bring Fortune 500 technology to small businesses. Skupos has a fast-growing base of active users and a vocal group of advocates, in a technologically underserved industry that powers 4% of the US economy, and sees 50% of the US population purchase each day. This is a nitty-gritty, dirt under the fingernails industry that needs your help.
We're looking for a Salesforce Administrator who gets excited about establishing and maintaining CRM best practices, enjoys collaborating with teams, and has great ideas about how to make Salesforce and other related business/sales enablement software work well for Skupos’ objectives and teams. You understand stakeholder needs and listen intently to understand the entire picture. You can handle multiple requests and execute based on the company’s priorities, collaborate creating solutions, processes, and infrastructure to drive the most value and use out of Salesforce.

Responsibilities. Your responsibilities will include:
  • You will be the keeper of Salesforce managing the creation and maintenance of SFDC custom objects components, Lighting pages, Lighting apps, workflow, process builder, flows, user maintenance, sandboxes, installed packages, and similar types of settings.
  • Service Cloud and Sales Cloud experience.
  • Maintain the integrity of the data in Salesforce and manage cleanup efforts
  • Create and maintain reports and dashboards for Skupos management
  • Develop training plans and documentation as necessary to support the Skupos team, while creating clear definitions of the fields and structure within our Salesforce instance
  • Provide hands-on training to respective teams to help them best leverage your SFDC design
  • Troubleshoot issues and resolve roadblocks within the SFDC instance
  • Suggest 3rd party apps, test them in the sandbox and work with the Skupos teams to integrate the software into workflows

Skills and Experience. We are looking for:
  • Certified Administrator
  • 3+ years of Salesforce administration experience
  • Bachelor's degree required
  • Ability to work with both Salesforce Lightning and Classic navigation and customization
  • Strong knowledge of data structures and object relationship models, database schemas, and data modeling
  • Comfortable with MS Office and Google Business Suite tools (Docs, Sheets, Slides, etc)
  • Strongly detail-oriented and organized
  • Ability to work with product on backend integrations with Salesforce
  • Experience training employees on our instance
  • Empathy, good communications skills, and patience are required
  • Salesforce Certified Advanced Administrator, App build, or Platform Developer 1 credentials are a huge plus.
  • Apex and Lighting Web components experience are a huge plus.
  • Fan of dogs is an added bonus

Posting Pay Range
Salary is based on experience and location. Salary range for Denver, CO: $75,000 - $85,000.

Benefits. What we offer:
  • Competitive salary
  • Medical, dental, and vision insurance
  • 401(k) retirement savings plan
  • Discretionary time off (DTO)
  • Wellness stipend
  • And more!

A Note on Covid...
We are fortunate to continue to grow during this unfortunate time. Our top priority is to ensure the health and safety of both our current and future Skupeeps.
As of July, our physical office spaces have reopened on a voluntary basis. Our Skuad members are allowed onsite if they are fully vaccinated (2 weeks past final vaccine dose). That being said, we will continue to manage our interview process virtually, don't be surprised if children or pets make an appearance.
We deeply care about you as our candidate, so let the People Team know if there’s anything we can do to make your interview process go more smoothly - we are in your corner!

About Skupos:

Skupos drives revenue growth across all segments of the convenience retail industry through technology that connects both retailers and brands to their shoppers. With a focus on independent stores and small chains which make up nearly 80% of the market, the Skupos platform enables both retailers and brands to compete through better understanding and serving their customers. Founded in 2016, a growing network of 14,000+ customers across all 50 states rely on Skupos to boost sales volume and increase their customer base.

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