Operations Associate - Austin, Texas

Published date Posted on Indeed on Nov 25, 2021 (11 d ago)

Who is Bird

Bird is on a mission to bring environmentally friendly transportation to everyone. Our products, services, and people share one common goal: to make cities more livable by reducing gas-powered car usage, lowering carbon emissions, and improving the safety of all road users.

We are relentless in our pursuit of better—for our riders, for our partners, for our employees, and for future generations. Our award winning electric vehicles help millions of riders take carbon-free trips in more than 300 cities globally. And our teams push boundaries and challenge the status quo in pursuit of a brighter future.

Job Summary

The Operations Associate role is the owner for a subset of sub-regional market KPIs with an expectation to monitor and improve those KPIs which ultimately impact both top line revenue and bottom line city profitability. This role is a team leader on data analysis as well as the General Manager’s key employee for support on root cause identification, presenting findings, and executing the city relationship strategy. As a member of the city operations team, Operations Associates are main contributors to cross-functional work streams & ensuring the company operates with a Fleet Manager Centric view point.


  • Contributes to projects that improve both top-line revenue and bottomline city profitability for designated markets
  • Conducts fundamental data analysis and presents on findings to identify root cause issues and areas of improvement. Contributes to
  • Takes ownership over key business metric area with expectation to manage metric to forecasted target through continuous monitoring, process innovation, SOP development, standardization and adoption - i.e. Utilization & Market Growth, Regulatory Compliance & Backend Systems Management, etc
  • Live our company value of Fleet Manager Centricity by building relationships with Fleet Managers and driving empathy and best results for their experience
  • Collaborates in cross-functional "sprints" and special projects to accelerate the success of the business including product testing, city proposal drafting, inventory management, KPI triage, etc.
  • Supports city relationship building through engaging with city program administrators to address city requests and develop proactive relationship strategy, collaborates to execute local events, etc.


  • Bachelor's degree or equivalent
  • 3+ years in operations, strategy, supply chain, and/or consulting
  • Experienced Data Analysis (Tableau, SQL, Sheets)
  • Strong oral and written communication skills
  • Capable of influencing others and ability to collaborate with cross-functional partners
  • Travel Requirement: Up to 25%

Culture at Bird

We're an ambitious, smart and open-minded team that is passionate about our mission. Each day is unlike the last, as we’re constantly moving forward, challenging each other, and working together to create the future of micro-mobility.

Perks up

We want people to succeed at Bird, so we give our teams plenty of time off to relax and recharge. We also offer a generous employer-paid healthcare package, childcare support, pre-tax spending accounts, mental health resources, a work from home stipend, a wellness stipend, and a whole host of other out of the box benefits that meet you where you are.

Bird is the world

Bird stands for a culture of inclusion. We celebrate different backgrounds, experiences, and perspectives —encouraging everyone to bring their authentic selves to work. We have a diverse environment that empowers our team to feel comfortable when they voice their opinions. For these reasons and more Bird is a proud equal employment opportunity employer. We welcome everyone regardless of their race, color, religion, sex, national origin, age, disability, veteran status, or genetics, and we are dedicated to providing an inclusive, open, and diverse work environment.

Sound like a place you’d like to work? Sweet. Let’s chat.

Let us know

Help us maintain the quality of jobs posted on RemoteTechJobs and let us know if:

Error on reporting

Related jobs

THE CHALLENGEFinancial Engineering is incredibly important for any global marketplace. The success of the Eventbrite as well as our creators depends on building and maintaining a best-in-class financial ecosystem that produces, monitors, and validates Eventbrite’s financial

Avalara, Inc., (www.Avalara.com), is the leading provider of cloud-based software that delivers a broad array of compliance solutions related to sales tax and other transactional taxes.What is it like to work at Avalara? Come find out! We are committed to the following success tr

Ushur is transforming the way businesses communicate, with cutting-edge AI and automation technologies. Powered by conversational AI and process automation, Ushur automates customer journeys across virtually any channel; text, web, voice, social, email and back-end systems. We fo

Location: Anywhere in U.SSkills: Object-Oriented Languages, JAVA, C#, C++, AWS, BackEnd, Huge Data SetsResponsibilities: Developing scalable trading infrastructureParticipating in all phases of the development of our trading and simulation enginesMinimizing latencies to ensure.

Build the world's fastest Identity and Checkout productsCompany MissionOur mission is to make buying online faster, safer and easier for everyone. Fast Login and Fast Checkout enable a one-click sign-in and purchasing experience that makes it easier for people to buy and merchant

More jobs by this company

Who is BirdBird is on a mission to bring environmentally friendly transportation to everyone. Our products, services, and people share one common goal: to make cities more livable by reducing gas-powered car usage, lowering carbon emissions, and improving the safety of all road u