The backend/chatbot developer will be involved in discovering requirements of chatbots, reviewing data to identify chatbot intents, testing intents, and designing and developing dialog conversations.

Responsibilities Include:
- Chatbot creation, configuration, testing, release and maintenance

- Lead the design and development of chatbots from concept through implementation (creation and configuration), release, including continual analysis and improvement with subsequent releases

- Work with business groups to capture needs of users who use the chatbots to obtain answers to questions

- Interpret and analyze live transcript and other input data with the goal of identifying user intents behind questions asked

- Communicate plans, issues, risks, and schedules for meeting milestones

- Keep involved in developing new learning of chatbot features and technologies

- Develop meaningful analytic conclusions and recommend innovative solutions

Required Qualifications:
- 3+ years of node.js experience

- Strong problem-solving skills

- Experience in capturing requirements and documenting them

- Extensive experience working with Excel spreadsheets for analyzing data

- Demonstrated experience designing flows of dialogs

- Experience in working with REST API calls, JSON, and systems integration

- Ability to interpret data into actionable recommendations

- Excellent quantitative and analytical skills, strong attention to detail

- Ability to view and interpret the system view and see varied stakeholder perspectives

- Ability to build strong working relationships with and work with several levels of staff and management of various disciplines

- Self-motivated and autonomous worker

- Strong, fluent English in written, verbal, and interpersonal communication skills

- Demonstrated experience working with a diversely-disciplined technical team

Job Types: Full-time, Contract

Pay: $50.00 - $80.00 per hour

Benefits:

  • Dental insurance
  • Health insurance
  • Vision insurance

Schedule:

  • Monday to Friday

Experience:

  • AWS: 3 years (Preferred)
  • APIs: 3 years (Preferred)
  • JSON: 3 years (Preferred)
  • Node.js: 5 years (Preferred)

Work Location: Remote


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