Learning Content Specialist

Published date Posted on Indeed on Jul 03, 2021 (76 d ago)

Life at Amplify

Our community deserves a better banking experience – and we need your help to get there. As a member of the Amplify Credit Union team, you will join an organization with a demonstrable history of valuing people over profits. And as we work to expand our financial services for our neighbors, we need people like you to make sure we deliver on our promises. Come be part of an award-winning organization and help build a better future for all Central Texas.


Your Role

In financial services, it is critical that team members are knowledgeable and able to find answers quickly to the questions they encounter as they serve our members. That’s why we are seeking a Learning Content Specialist to equip our team with the knowledge they need to perform their jobs well. Your work will ensure that our team members are confident in their roles, and that they can address our members’ needs timely, accurately, completely, and compliantly.


As our Learning Content Specialist, you will partner with business unit leaders to understand the learning priorities for each team, and then create, curate, and maintain knowledge assets to meet those needs. The mission of the Learning Content Specialist is to continually enhance the credit union’s ability to provide clear, accurate, and current guidance for team members.


  • Collaborate
    . You will work with business unit leaders to identify and understand the learning needs of the department, and then determine the best method to address those needs.
  • Curate. You will curate and adapt knowledge assets from third parties, such as those available through vendor relationships, industry associations, and private training providers.
  • Create. You will also use your skills to create and maintain custom knowledge assets, such as articles, PowerPoint presentations, and video tutorials.
  • Administrate. You will ensure compliance with required annual training by maintaining Amplify’s Learning Management System.

Your Qualifications

If you have a bachelor’s degree in marketing, journalism, communications or a related field and at least 3 years of experience in business writing, marketing communications, instructional content creation and/or technical writing, we encourage you to apply.


Software & Equipment Requirements

To perform this job successfully, you should have knowledge of Microsoft Office Suite including Word, Excel, and Outlook. In addition, you should have or be capable of quickly gaining proficiency in the types of technologies commonly used in the role, such as content management systems and editing tools, basic video editing software, remote presentation platforms, and others.


Other Qualifications

Required:

Excellent writing skills

Effective organizational and time management skills

Ability to manage multiple projects concurrently, work well under pressure in a fast-paced environment, and adjust as needed to meet deadlines and fulfill objectives, both independently and as part of a team

Ability to effectively communicate with all levels of management and provide appropriate communication solutions

Demonstrated success synthesizing complex information into clear and engaging editorial content

Strong attention to detail

Preferred:

Experience in video editing and/or production


What We Offer

Location
Amplify's corporate offices are located in Austin, TX at Parmer Lane and MoPac Expressway (Loop 1), but we can meet you where you are since this position is eligible to work on a 100% remote basis from any of the following states:

Alabama, Arizona, Arkansas, Colorado, Connecticut, Florida, Georgia, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Nebraska, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Vermont, Virginia

Starting Pay
This is a salaried position and pay will be commensurate with experience within the following range: $64,638 - $90,000/year.


Benefits

Amplify offers full time employees many benefits, including:

  • Medical benefits that start the first of the month corresponding with or following your date of hire
  • Undergraduate and graduate tuition reimbursement benefits for eligible full-time and part-time team members
  • 401(k) plan with company match
  • Profit sharing
  • Paid Time Off plan with balances that carry over from year to year and a cash out option
  • Paid time off to volunteer in the community during the work day
  • Paid Federal holidays and the day after Thanksgiving
  • Opportunities for personal and professional growth
  • A friendly, open, inclusive work environment

To learn more about our benefits, click here.


Team Member Testimonials

Click here to read about some of your potential coworkers and why they enjoy working at Amplify. Amplify was named a Top Workplace by The Austin American-Statesman in 2019 and 2020!

Want to learn more? Check out these videos:

Longevity @ Amplify

Career Development @ Amplify

Recognition @ Amplify

Leadership @ Amplify


Equal Opportunity Employment Commitment

Amplify Credit Union is an equal opportunity employer. We support this philosophy through our employment policies and practices. We seek and encourage a diversity of skills, talents, lived experience, and viewpoints in our workforce. We strive to place the best available person in every job and make employment decisions based on merit, without regard to race, color, age, national origin, religion, sex, sexual orientation, ancestry, marital status, disability, medical condition, veteran status, genetic information or any other non-job related basis prohibited by applicable federal, state or local law. EEO/VET/IWD


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