Published date Posted on Indeed on Oct 12, 2021 (7 d ago)
Description:

Job Summary: The Technical Writer is responsible for planning, organizing, writing, and editing user documentation related to Geographic Solutions’ product line. We are the leading SaaS-based software provider in the workforce development industry. The Technical Writer will work with various internal teams, including software developers, project managers, business analysts, and other SMEs to create end-user and system administrator documentation. The Technical Writer will also be responsible for contributing to release notes, business proposals, and other collateral documents. We are looking for candidates who are highly organized, posses a keen eye for detail, can work independently in a fast-paced environment, and produce multiple deliverables with varying deadlines. Candidates should be self-starters and creative problem solvers and have the flexibility to learn new products and technologies quickly and efficiently.

Duties and Responsibilities:

  • Create and maintain required end-user documents and reference materials
  • Capture and maintain screenshots, flowcharts, graphics, and tables used in documents
  • Edit and proofread documents to ensure correct grammar, punctuation, spelling, and page layout
  • Create/index/review/edit documents that adhere to style and formatting guidelines (e.g., use of composition, formatting, references, styles, graphics, etc.)
  • Coordinate work with team members for document review purposes (to ensure adherence to quality standards, deadlines, and proper procedures)
  • Maintain files and records for documentation history purposes
  • Test end-user documentation against software to ensure document accuracy and completeness
  • Test administrative controls (settings/parameters) and document their use/effect in the system
  • Contribute to the improvement of documentation standards, tools, and processes
. Requirements:

Knowledge, Skills, and Abilities:

  • Ability to establish priorities, follow direction, work independently, and achieve objectives with minimal supervision
  • Ability to communicate with diverse levels of personnel to discuss documentation and clarify software functionality (e.g., confer with business analysts, project managers, developers, etc.)
  • Ability to analyze existing technical documents or specifications to determine the application’s operational intent
  • Ability to interpret technical information and document this information clearly and concisely
  • Ability to report software anomalies encountered during documentation efforts
  • Ability to be analytical, inquisitive, and proactive (e.g., suggest software changes when documentation efforts identify possible usability enhancements)
  • Ability to organize
  • Ability to multi-task
  • Ability to meet deadlines and manage time appropriately
  • Ability to receive and take positive action on constructive feedback and editing of written documentation

Credentials and Experience:

  • Bachelor’s/associate’s degree in English, Journalism, Education, or a related field, and
  • At least two years’ technical writing experience or equivalent combination of education and experience

Special Requirements:

  • Extreme proficiency in MS Word (2013, 2016), particularly in the creation and use of: styles, templates, index tags, cross references, and complex graphics (e.g., drawing canvases, inline with text, etc.)
  • Demonstrated experience using MS SharePoint, Adobe Acrobat, TechSmith SnagIt
  • Demonstrated experience using MS Visio and MS Excel
  • Experience with Accessibility and/or Usability/User-Centered Design standards for documentation is a plus
  • Demonstrated professionalism
  • Demonstrated oral and written communication skills
  • Flexibility to prioritize tasks as customer/company needs change
  • Willingness to contribute non-standard or weekend work to meet project deadlines, as requested by supervisor or senior management

Let us know

Help us maintain the quality of jobs posted on RemoteTechJobs and let us know if:

Loading...
Success
Error on reporting

Related jobs

Neurvana Naturopathic Medicine Neurvana Naturopathic Medicine... |
Yesterday

Are you an upbeat Facebook Media Buyer that loves the feeling of achieving very profitable ROAS? If so, you may be a great fit to work as an extension of the Neurvana™ team as a contract Facebook Ads Specialist.We believe wholeheartedly that the drudgery of weeding through

The Bargain Sisters The Bargain Sisters |
3 d ago

About Us: HEY! Ali and Cassie here. We are The Bargain Sister and we love sharing deals. Two years ago we had a little idea to start a FB page and here we are with nearly 300k followers on Facebook and 33K on Instagram. We have a great team behind us and are needing even more han

Sabel Systems Sabel Systems |
3 d ago

Job Summary: Join our award-winning Digital Engineering Cloud® team and grow with us! This position affords an aspiring applicant an opportunity to learn advanced cloud and engineering technologies from industry experts. Sabel Systems is a rapidly growing company affording am

Northwestern Mutual Northwestern Mutual |
5 d ago

Technical Writer Job Description:Provides technical documentation. Proven work experience in technical writing of software documentation; Ability to deliver high quality documentation with attention to detail; Ability to quickly grasp complex technical concepts and convert them t

CloudPareto CloudPareto |
5 d ago

CloudPareto develops digital products to accelerate government innovation. One of the fastest-growing startups supporting the public sector, CloudPareto is rapidly expanding its engineering, consulting, and go-to-market teams as we begin to exit our stealth startup stage. We have

More jobs by this company

GEOGRAPHIC SOLUTIONS INC GEOGRAPHIC SOLUTIONS INC |
5 d ago

Description:Job Summary: Develops, maintains, and supports policies and procedures for ensuring the functionality and accuracy of the programs used to spider labor data from external sites. Relies on direction and good judgment to plan and accomplish goals. Works under general su

GEOGRAPHIC SOLUTIONS INC GEOGRAPHIC SOLUTIONS INC |
5 d ago

Description:Job Summary: The Integration Architect requires an individual with excellent creative vision. He/she is the one who knows how to integrate various types of computer software and components. The integration architect works as a part of professional services team and ha

Description:Job Summary:Under limited supervision, this position will be responsible for configuring and building all software applications with regards to the test, pre-production and production environments. Work closely with Software Development and Software Quality Assurance.

GEOGRAPHIC SOLUTIONS INC GEOGRAPHIC SOLUTIONS INC |
13 d ago

Description:Job Summary: This individual is responsible for a variety of .NET programming duties within the development team. The Programmer/Analyst VI Team Lead will also oversee, mentor and be accountable for the implementation of project deliverables. May analyze and design da

GEOGRAPHIC SOLUTIONS INC GEOGRAPHIC SOLUTIONS INC |
22 d ago

Description:Job Summary: Under limited supervision, carries out procedures to ensure that all information systems products and services meet minimum company standards and end user requirements. Thoroughly tests software to ensure proper operation and freedom from defects. Documen