Systems Administrator

Published date Posted on Indeed on Jun 06, 2022 (23 d ago)

Our Opportunity:

The Systems Administrator is responsible for ensuring the organization’s cloud-based systems and software perform smoothly to serve the needs of our staff and clients. The responsibilities of this critical role include day-to-day maintenance, workflow automation, security maintenance, troubleshooting, training, and technical support for all users and projects of the organization.

What You'll Do:

  • Perform system level configuration, maintenance, automation, and workflow setup
  • Administer system user profiles, groups, and security permissions
  • Analyze and facilitate testing of system vendor enhancements and patches
  • Assist internal staff in system troubleshooting technical issues
  • Coordination with vendors to resolve technical issues
  • Train staff on system related topics, such as general use and enhancements
  • Coordinate with IT services vendor to ensure staff has necessary hardware and software
  • Assist with special projects, as needed
  • Assist with reporting, auditing, and data analysis, as needed

What You'll Bring:

  • Bachelor’s degree, or equivalent combination of education and experience; ideally in business, technology, or computer science
  • Minimum two years of systems administration experience
  • Experience within the PEO/ASO and/or HR industry preferred
  • Intermediate knowledge of Microsoft SharePoint, Visio (or other diagramming software), and Office suite
  • Experience with HRIS software, such as PrismHR, iSolved, Ceridian, ADP
  • Drive and initiative to excel in your role and exceed expectations
  • Passion for service and an understanding of how your work impacts the broader mission

Other Knowledge, Skills, and Abilities:

  • Experience in performing diagnostic tests and audits, as well as documenting processes
  • Exceptional ability to collaborate, provide technical support, and to train staff
  • Exceptional project management skills
  • Exceptional interpersonal and communication skills
  • Ability to quickly gain expertise in all relevant systems
  • Root cause analysis skills and creative problem-solving skills
  • Software testing and debugging skills
  • Knowledge of SaaS model end user administration
  • Knowledge of CSS and HTML and UI/UX design concepts
  • Knowledge of basic data reporting concepts

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