Published date Posted on Indeed on Jun 07, 2022 (22 d ago)

Job Description:

Need Strong Designing experience

  • Responsible for end to end understanding of the ServiceNow solution being delivered.
  • Responsible for the management of the ServiceNow development team.
  • Daily activities include running of Scrum Calls, Managing ServiceNow Development sprints, collaborating with RT local scrum master to understand priorities and provide solution oversight.
  • Responsible for supporting the development of company market requirements for specific product(s) or product line(s) , services and solutions portfolios.
  • Responsible for supporting new solutions and assisting in the solutions processes.
  • Ideal candidate must be self-motivated with a proven track record in implementing Telecommunication / ITSM / ITOM /ESM using ServiceNow.
  • Having an experience in ServiceNow implementations, designing complex multi-tenant, end to end solutions in HA.
  • System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP
  • Working with the Pre-Sales/Solutioning team with scoping service engagements involving ServiceNow products and client systems.
  • Understand customer requirements and work on solutions.
  • Experience with development and implementation of ServiceNow ITSM modules - Incident Management, Problem Management, Configuration Management, Change Management, Knowledge Management, etc.
  • Experience with extending the ServiceNow schema to custom applications and working on ServiceNow platform capabilities and tools like Discovery, Orchestration, and other applications.
  • Experience in managing workflows of Medium to Very Complex in nature.

Certifications:

  • ServiceNow - Certified System Administrator
  • ServiceNow - Certified Implementation Specialist ITSM (CIS-ITSM) (optional)
  • ITSM Pro Certified (optional)
  • ITOM certification (optional)

Job Type: Full-time

Schedule:

  • 8 hour shift

Work Location: Remote


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