Product Manager, Hotel Reservations

Published date Posted on Indeed on Apr 21, 2022 (71 d ago)

Summary of the role:

Are you the next Product Manager, Hotel Reservations we are looking for?

  • You will support and lead cross-functional teams responsible for delivering and evolving the Amadeus Reservation System platform.
  • You will set the product strategy, be responsible for delivery of product investment vision, delivering customer requirements to support the expansion of a community product available to all customers, creating product business requirements and definitions, managing the implementation and evolution of the product development cycle, and collaborating with various teams to bring new product features/capabilities to market.
  • You will anticipate/understand the needs of its target market and customers, anticipate changing demands, and shape business, product and investment strategies. A critical element is the development and continued maintenance of strong relationship with a variety of different organizations including commercial teams, operational teams, and R&D.


In this role you’ll:

  • Product Strategy & Roadmap Planning – CRS Product:
    • Support in the creation of the CRS product vision & strategy
    • Translate the product strategy into a concrete execution plan/ product roadmap to ensure fulfillment of short, mid and long-term business objectives
    • Source and shape priorities from across the organization and target customer base to develop and maintain a product roadmap that delivers continuous business impact and value
    • Interface with key stakeholders (Sales, Operations, R&D, etc.) and maintain the pulse of the changing customer and industry demands and influence overall commercial strategy for new product enhancements and capabilities
    • Drive customer research and leverage insights to create product features, customer adoption & satisfaction
  • Product Development – CRS Product:
    • Lead the creation and completeness of business requirements for product development and drives adherence of the requirements through the product development process ensuring delivery in line with client and market commitments
    • Leads the balance of business needs with technology assessments, and recommends alternative technical approaches to meet design requirements when needed
    • Controls and coordinates priorities given to products, projects and developments and secures deliveries to meet business targets.
    • Partners with engineering to drive technical projects and provide leadership in the development process, setting scope, and ensuring effective prioritization of features & stories, managing daily progress, and defining acceptance criteria
    • Communicates the product vision to ensure product delivery is aligned with strategy.
    • Runs regular leadership updates and build consensus in Enterprise Platform investment decision making
  • Product Management Organization:
    • Collaborate to improve our product management process and lifecycle
    • Collaborate in the continued innovation of our agile product development process
    • Support in evangelizing product management process and lifecycle with key stakeholders across the organization
  • Go to Market Enablement:
    • Lead cross-functional teams to drive value of delivered product capabilities including:
    • Effective communication of new products/product changes and their associated customer,
    • operational, system, & process impacts,
    • Supporting organization wide product training and enablement, contributing to the articulation of
    • product value propositions, go to market strategy, pricing and impact to messaging for delivering
    • products/services


About the ideal candidate:

  • Education: Bachelor's degree. Masters an asset.
  • Relevant Work Experience:
    • Minimum 3 years’ experience in product, project, or technology initiatives.
    • Minimum 3-5 years’ experience leading a product, project, or technology initiatives.
    • 3 to 5 years progressive work-related experience with demonstrated proficiency in multiple disciplines/processes related to the position including travel industry experience, hospitality distribution, CRS or PMS platforms, and product development experience
  • Business Understanding:
    • Profound Knowledge of the hospitality industry: providers, travel agencies, technology, trends, strategy
    • Hotel distribution industries: hotel suppliers, distribution channels
    • An excellent knowledge of the hotel distribution landscape and concepts including Central Reservation Systems (CRS) and Property Management Systems (PMS) systems a plus.
  • Skills:
    • Computing: MS Office, Reporting tools
    • Languages: English


What we can offer you:

  • The opportunity to work for one of the world’s top leading travel tech companies; a company that originated in technology innovation and sees the world with a technology-first perspective
  • Skills development and opportunities to try new ideas
  • A global diverse work environment


Application process:

The application process takes no longer than 10 minutes! Create your candidate profile, upload your CV and apply.

Are you the one we are looking for? Apply now!


We are an Equal Opportunity Employer and seek to hire the best candidate regardless of age, beliefs, disability, ethnicity, gender or sexual orientation.

Any duplication and display of partial or full content of our job advertisement on any support, such as brochures, websites, mail, emails, this list is not exhaustive, is strictly forbidden without prior formal Amadeus’ authorization.

Recruitment agencies: Amadeus does not accept agency resumes. Please do not forward resumes to our jobs alias, Amadeus employees or any other company location. Amadeus is not responsible for any fees related to unsolicited resumes.


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