Work a four-day week from anywhere for a company where people truly believe in what they’re doing! Wonderlic is focused on leading the way in fair, predictive science to create a world where everyone has their best job, and that starts with you! We leverage science to deliver evidence-based insights to empower smarter employment decisions, using simple, intuitive assessment tools, and to make sure our own team is engaged and equipped to do their best work. Wonderlic has always championed progressive, sustainable approaches to building a culture that allows people to do their best work while living their best lives. Here are some of the ways we do that:
Work from anywhere in the United States
Four-day (32-hour) work week
21 days of PTO plus a paid company shutdown from 12/26 to 12/31
True work/life balance and flexible work arrangements – we work with you to meet your needs, and we continue to evolve our company-wide approaches to flexible work
Competitive compensation and benefits
Paid parental and primary caregiver leave
Medical, dental, vision, FSA, and HRA
Short- and long-term disability, life, and AD&D insurance
At Wonderlic, we combine our science-based assessment background with the best talent to innovate the way modern pre-employment screening is leveraged by the recruiting industry. We expertly combine I-O psychology, machine learning, and artificial intelligence to ensure applicants find their best jobs. Wonderlic provides the most trusted, scientifically validated assessments for sophisticated HR teams looking to identify top applicants and accurately predict on-the-job performance potential.
To partner with and provide strategic guidance to customers with the goal of aligning the customer's objectives to Wonderlic products and services. The Customer Success Manager will be responsible for regular and proactive engagement with their portfolio of customers to guide their customers to value realization while also uncovering and mitigating any risk within the portfolio.
Customer Experience Management
Customer Relationship Management
Product and Technical Knowledge
Attention to Detail
Collaborating with Others
Impact and Influence
Actively monitor and manage relationships by fully understanding client goals, objectives and status of clients business
Build customer relationships through strategic conversations to understand organizational business objectives and goals
Conduct client-facing meetings and presentations on service delivery and opportunities for adding value to our customer's business
Coach customers to be product experts
Identify blockers and barriers to customer adoption, creating feedback loops between the customer and product teams
Act as a customer advocate within the company and streamline the customer experience to prevent turnover
Manage numerous customers and contacts at different stages of the customer lifecycle
Work closely with the account management team to win customer renewals
Leverage customer health monitoring tools to identify potential issues, and work with your customers to implement strategies for product success
Manage the customer database and ensure that all records are up to date
Travel occasionally to customer sites to educate the on-site team on best practices to further drive results and customer success
Qualifications and Experience
Calendar Software (Intermediate)
Customer Relationship Management (CRM) Software (Advanced)
Software as a Service (SaaS) Operating Model (Basic)
Microsoft Office Suite (Intermediate)
Software as a Service (SaaS) (Intermediate)
Wonderlic is proud to be an equal employment opportunity/affirmative action employer. Here, diversity is valued and celebrated, and is what makes us such a successful team. Wonderlic does not discriminate in employment on the basis of race, color, religion, gender, gender identity, pregnancy status, national origin, sexual orientation, marital status, disability, genetic information, age, parental status, military/veteran status, or any other factor protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Let us know
Help us maintain the quality of jobs posted on RemoteTechJobs and let us know if:
Job Description:Sability is honored to be named as the 2021 UKG HCM Services Partner of the year, for the second year in a row! Join our team and experience the culture of an award-winning team.Sability is looking for experienced professionals to join.
JOB DESCRIPTION AND POSITION REQUIREMENTS:The Information Technology (IT) Service Desk of Penn State IT, User Success is looking for a self-disciplined and highly motivated individual to provide technical assistance on a wide variety of services and.
Essential Functions and Job Responsibilities:The candidate's core responsibilities will include, but not to be limited to:Handling the delivery of appropriate testing methodology, testing requirements and designs, Test Plans, test documentation, and.
Zachary Piper Solutions is seeking a Business Analyst (partner success analyst) To Aid Partner Grants management and support workflow reports for a government customer. **No C2C**Responsibilities of the Business Analyst include:Having a comprehensive.
Metron Aviation, an Airbus subsidiary, is looking to expand its ranks to support the growing need of Air Traffic Management (ATM), product development and mission analysis. Metron Aviation's long-term strategy is to support and accelerate ATM programs.