Public Health Preparedness and Response Tools Technical Support Analyst

Published date Posted on Indeed on Jul 29, 2022 (60 d ago)
Travel Required: Less than 10%
Public Trust: NACI (T1)
Requisition Type: Regular

GDIT has an opportunity for a Planner/Response Coordinator that will also provide Tech Support for response tools (Vaccine Finder) to join our team supporting the Pandemic Preparedness Coordination Unit (PPCU) at the Centers for Disease Control and Prevention (CDC).

Response coordinators are assigned to Incident Management System (IMS) leadership teams with the responsibility to coordinate, organize, and manage team activities as well as communications. Coordinators are responsible for a variety of critical tasks to assure the operational needs of a team.

In this role the individual will also provide project coordination and support for

CDC's Vaccines.gov (powered by VaccineFinder) program. The individual will also be expected to learn, understand, and support additional response tools such as TIM (Text Illness Monitoring).

This position is for fulltime employment. Telework work is authorized with scheduled times for work on the Roybal Campus located in Atlanta, Georgia as coordinated with the team lead and client.

RESPONSIBILITIES

  • Synchronize a variety of team activities to include the operational tempo, support requirements, personnel deployments, and ensuring leadership is appraised of all relevant communications and assigned tasks.
  • Manage and triage assigned functional Outlook mailbox(s) and MS Teams site(s) in accordance with established standard operating procedures to include requests for information/actions and ensuring all relevant stakeholders are kept informed.
  • Coordinate the specific four key functions of operations, task tracking, staffing, and clearance.
    • Operations support IMS leadership at either the task force or team level; coordinate requirements and synchronize actions as needed; typically will manage a functional mailbox on behalf of the task force or team.
    • Formal Task Tracking of all assigned tasks from a variety of sources from initial assignment to conclusion along with completion documentation.
    • The formal staffing process involves the use of the CDC approved automation system, current statues of all personnel assigned to the team, onboarding of new individuals, pending departures, and identification of gaps for resolution.
    • Formal document clearance process includes understanding of both the importance of properly cleared documents and how to operate within the clearance process.

  • Communicate effectively with leadership ensuring the best support possible of the team lead and deputy(s).
  • Collaborate with a diverse set of stakeholders that represent functional positions within the IMS structure and external partners outside of the COVID-19 Activation to include at the Federal, state, local, territorial, and tribal jurisdictions.
  • Facilitate meetings with CDC leadership and external partners.
  • Gather system requirements.
  • Develop and update communication materials for Vaccines.gov users and providers.
  • Develop and update processes to effectively support Vaccines.gov activities.
  • Create and present reports on Vaccines.gov status to response leadership as requested.
  • Provide technical assistance to Vaccines.gov users.
  • Coordinate with the program vendor and other stakeholders on enhancements and other activities.
  • Provide data analysis (via R, SAS, or STATA) and informatics support on system data

QUALIFICATIONS

Required Skills and Experience

  • Master’s degree
  • 5+ years of related work experience
  • Experience providing technical assistance in support of an IT system
  • Effective organization and communication skills
  • Experience working with/in the CDC
  • Must be U.S. citizen with the ability to obtain a National Agency Check with Inquiries (NACI) clearance
  • Strong organizational skills and the ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail

Desired Skill and Experience

  • Masters degree in Public Health strongly preferred
  • 3+ years in a project lead role strongly preferred
  • Complex project coordination, partner engagement, requirements gathering, and meeting facilitation experience
  • Experience with rapidly developing and implementing digital/tech and data solutions
  • Data analysis and reporting
  • Superior written and verbal skills. Must write succinctly and clearly and explain complex situations in plain English to technical and non-technical audiences
  • Experience supporting CDC activation activities and completion of ICS100, 200, 700, and 800 coursework

ATTRIBUTES FOR SUCCESS:

  • Problem solver with ability to identify issues and find solutions independently while staying with CDC protocols
  • Flexibility in work assignments and tasks and having the ability to shift priorities quickly
  • Strong verbal and written communication
  • Accustomed to a fast-pace, high-volume, and quick decisions in a constantly changing environment where success is dependent on critical timing
  • Proven leadership and management abilities
  • Demonstrated proactive approaches to problem solving with strong decision-making capabilities
  • Self-driver; cool under time pressure and flexible
  • Ability to work simultaneous projects with aggressive timelines
  • Anticipates and communicates issues and risks in a timely way
  • Ability to learn the CDC mission, organizational structure, and activation IMS structure; work effectively and efficiently with other CDC offices and IMS sections
  • Ability to address a diverse set of stakeholders and meet the challenging work requirements of a complex CDC activation

The likely salary range for this position is $89,600 - $134,400, this is not, however, a guarantee of compensation or salary; rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

View information about benefits and our total rewards program.


About Our Work

We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

COVID-19 Vaccination

GDIT does not have a vaccination mandate applicable to all employees. To protect the health and safety of its employees and to comply with customer requirements, however, GDIT may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on the status of the federal contractor mandate and customer site requirements.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.


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