Published date Posted on Indeed on Aug 12, 2022 (46 d ago)

Typical pay range: $34. 93 - $48. 22



TITLE: Quality Data Analyst

REPORTS TO POSITION: Quality Data Manager

DEPARTMENT: Quality Management

DATE LAST REVIEWED: January 14, 2021

OUR VISION: Creating America's healthiest community, together

OUR MISSION: In the spirit of love and compassion, better health, better care, better value

OUR VALUES: Accountability, Caring and Teamwork

DEPARTMENT SUMMARY: The Quality Management Department provides essential services to St. Charles Health System (SCHS) including: Quality Improvement support, Accreditation and licensing expertise, Auditing support, Data Abstraction, Data Analysis, Document Library management and support, and Patient Experience program management.

POSITION OVERVIEW: The Quality Data Analyst (QDA) has an analytics-orientation and the ability to use analytics to drive key success metrics related to SCHS needs. This position is responsible for sourcing, collating, analyzing and validating quality data, preparing reports for internal purposes and external reporting. Includes technical support for and oversight over routine statistical reports and ad hoc analyses at the direction of the Quality Data Manager and in coordination with the Senior Data Scientist. The QDA also works closely with the Safety, Quality, Business Intelligence (BI), IT, and Clinical Informatics (CI) teams on projects related to achieving the True North metric goals using the SCHS Data Strategy.

This position does not directly manage any other caregivers.


Provides support in the development and maintenance of guidelines, standards, methodologies, and conventions for Quality Improvement reporting deliverables. Ensures complete and accurate logical definition of Quality Improvement data. Responsible for validation, maintenance of data integrity and the ongoing quality control of Quality Improvement deliverables.

Queries, cleans, and aggregates data from a variety of internal and external sources using SQL and/or other query languages and methods.

Solves complex analytical problems using quantitative approaches with unique blend of analytical, mathematical and technical skills.

Serves as the lead for Quality Improvement data requests and reporting. Ensures Quality Improvement data is valid and accurate. Provides documentation and training materials to transfer knowledge of operational support workflow to the Quality Improvement Specialists team.

Provides analytics development on SCHS analytics and reporting platforms such as Qlik Sense, Crystal Reports, WEBi and Epic Cogito reporting tools. Analyzes, develops, tests, implements and maintains reporting user interfaces and dashboards.

Assesses the reporting needs of various stakeholders through investigation, analysis, and evaluation to generate reporting specifications. Receives and documents formal requests from end-users, including report specifications, and ensures reporting requests are completed.

Prepares detailed specifications as well as technical and user documentation from which reports, downloads, and extracts will be written.

Analyzes data for trends and facilitates notification to appropriate individuals as warranted. Applies complex mathematical concepts and statistical methods to plan and design deliverables, as wells as interpret data.

Supports the vision, mission and values of the organization in all respects.

Supports Value Improvement Practice (VIP- Lean) principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.

Provides and maintains a safe environment for caregivers, patients and guests.

Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies and procedures, supporting the organization's corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings.

Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient and accurate.

May perform additional duties of similar complexity within the organization, as required or assigned.


Required: Bachelor's degree in Mathematics, Business, Computer Science, or other quantitative-oriented field.

Preferred: Master's degree.


Required: Minimum of one Epic Data Model Certification or ability to gain certification within 6 months of hire. Valid Oregon driver's license and ability to meet St. Charles Health System driving requirements. Ability to travel to business functions/trainings/meetings and all SCHS worksites.

Preferred: N/A


Required: Three (3) years' experience in a position related to analytics, reporting and/or performance improvement. Advanced proficiency in Microsoft applications (Word, Excel and Access), database management, and document preparation. Ability to create simple to complex data exhibits using a variety of analytical tools. Applied statistics skills such as distributions, statistical testing, regression, etc. Strong communication skills. Critical thinking and an analytical mind.

Preferred: Experience in statistical analysis environments such as R, MATLAB, SPSS, Insight SAS or related product. Experience with national healthcare quality metrics, such as eCQMs. Experience with program evaluation principles and methods. Experience with principles and methods of continuous quality improvement and LEAN. Experience using standard project management techniques. Experience participating on multi-disciplinary workgroups.


Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely.


Continually (75% or more): Use of clear and audible speaking voice and the ability to hear normal speech level.

Frequently (50%): Sitting, standing, walking, lifting 1-10 pounds, keyboard operation.

Occasionally (25%): Bending, climbing stairs, reaching overhead, carrying/pushing or pulling 1-10 pounds, grasping/squeezing.

Rarely (10%): Stooping/kneeling/crouching, lifting, carrying, pushing or pulling 11-15 pounds, operation of a motor vehicle.

Never (0%): Climbing ladder/step-stool, lifting/carrying/pushing or pulling 25-50 pounds, ability to hear whispered speech level.

Exposure to Elemental Factors

Never (0%): Heat, cold, wet/slippery area, noise, dust, vibration, chemical solution, uneven surface.

Blood-Borne Pathogen (BBP) Exposure Category

No Risk for Exposure to BBP


Schedule Weekly Hours:


Caregiver Type:



First Shift (United States of America)

Is Exempt Position?


Job Family:


Scheduled Days of the Week:


Shift Start & End Time:

8:00 - 4:30

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