This role reviews and responds to automatically generated alerts and client requests in a shift environment that provides 24/7 coverage. Expected to work with detailed documentation to resolve issues without need for constant supervision. Properly escalates and involves senior-level DBAs in a timely and appropriate manner. Must thoroughly read and follow documentation. Calls out any missing documentation, documents new procedures, and spends time learning details of two or more database platforms (Db2, Informix, MySQL, Oracle, PostgreSQL, SQL Server, and MongoDB).
After training, will be expected to access various client environments to perform planned work following documented standard operating procedures. Perform regularly scheduled proactive checks and work on databases. Builds skills to include installation of database products, parsing of diagnostic logs and basic troubleshooting of monitoring infrastructure. You will have the opportunity to learn from experienced, mostly friendly, senior level DBAs and grow to specialize and move up. Communicate with clients in written and spoken form. Candidate must be able to clearly communicate both verbally and through documentation.
1+ years of Relational Database knowledge
2+years Windows OS knowledge
1+ years working with google suite
Ability to craft professional emails and update internal documents
1+ years general enterprise system knowledge -
Attention to details is require.
This a “Floater” position. 20 hours a week are scheduled shifts. But there are are scheduled shifts. But there are opportunities to cover for others when on scheduled time off or extended leave. During weeks coverage for other team members, the standard days, might be changed for full coverage.
There are 2 shifts
3pm – 1am Mountain (will include Friday Night, Saturday night)
Midnight – 10am Mountain. (will include Saturday morning, Sunday Morning)
For the Midnight - 10:00 am shift only: Note – there is a need at this time for this position to work the following rotation that will be more than 20 hours a week. This is expected until mid Feb but might change.
Week 1 – Wed, Thur, Sat, Sun
Week 2 - Mon, Tues, Fri
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