Cvent Specialist (5-month contract)

Published date Posted on Indeed on Jan 14, 2022 (4 d ago)

Hello, we're Augeo Experience. At Augeo Experience we curate signature experiences - events, incentives, gifting programs, strategic meetings, marketing campaigns - build communities, and provide association management. With a strategy first approach, we amplify our clients' brands and strengthen their communities to create collaborative experiences and long-term strategies that develop lasting, meaningful connections - and drive real change. Throughout the larger organization of Augeo, we are architects of enterprise engagement and loyalty platforms, delivering compelling experiences and fostering meaningful connections with employees, customers, members and channel partners across many industries and verticals.

We serve thousands of clients, including 60+ of the top Fortune 500 companies, representing over 150 million end users. We are thought leaders and disruptors who think differently and creatively, built by entrepreneurs, operators and innovators.

At Augeo, we're passionate about providing an inclusive workplace that values diversity. Everyone is welcome - our employees are comfortable bringing their authentic whole selves to work. Be you.

We are looking for a Cvent Specialist for a 5-month contract. The ideal candidate is has a strong foundational knowledge of the Cvent platform, with experience using the FLEX template and Virtual Attendee Hub. They are analytical, detailed and organized. They should also have excellent communication skills and be fueled by problem-solving.

The Cvent Specialist will work closely with the account team to create event registration websites and mobile apps. They will brainstorm solutions, draft a functionality plan and build the Cvent website(s) according to that plan. They may present their work directly to the client, and execute edits as needed. Acting as a subject matter expert, they will be relied upon to present solutions, answer questions and work collaboratively to solve problems.

We work hard, we play hard and most importantly we care to our CORE about our teams, each other and we over communicate around everything...especially while we are all connected virtually.

You'll spend your days on the following:

  • Take active role in client discovery and needs assessment.
  • Conceptualize creative and executable ideas.
  • Investigate Cvent solutions for capabilities, user experience and cost.
  • Incorporate functionalities for smooth user experience.
  • Build and test platform to ensure product meets all specifications.
  • Solve problems related to coding and user experience.
  • Launch platform and address user issues quickly.
  • Provide "onsite" live tech support and troubleshooting.
  • Take active role in staff and team meetings.
  • Energetically represent Augeo Experience's brand in the community, in the industry, amongst prospective and current clients and internally.

What you need to be successful in this role:

  • 2-4 years of applicable experience is preferred. Proficient in the Cvent platform and its functionalities.
  • Up-to-date experience in front-end development web programming languages such as HTML and CSS. Experience with JQuery and JavaScript is preferred.
  • Up-to-date experience with web protocols and cross-browser compatibility issues.
  • Analytical thinker with creative problem-solving
  • Multi-tasker with ability to prioritize and time manage
  • Organized and attention to detail
  • Proactive communication skills
  • Self-starter and resourceful
  • Able to take direction from and work with many different personalities
  • Professional/high-level of customer service
  • Flexible and optimistic

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