DevOps support Engineer

Published date Posted on Indeed on May 15, 2022 (47 d ago)
24 months
Posted on: 09/05/22
Job Description:



  • The role/position will support the Legacy Replacement Project effort by working with vendors and NYCERS’ team to address any required deployment using CI/CD tools, its associated processes and management of environments.
  • The specialist will be responsible for implementing and managing Copado deployment process, pipeline configuration, environment management, developer and user governance, and end-to-end release process.
  • This includes upgrading changes set-driven deployment to Copado's deployment process and building an improved and streamlined release process strategy.
  • Experience needed in full Copado implementation and onboarding/training developers and other roles with how to use Copado.
  • Actively monitor and troubleshoot pipeline issues, communicate to the team and follow-up on the fixes.
  • This role will also be responsible for supervising/running production deployments, ensuring all metadata changes flow from development environments to production seamlessly and providing a strategy to keep environments up to date and in-sync with changes performed across different development initiatives.
  • Production support background with emphasis on the production change and incident process will be a plus.


  • Experience in full end-to-end implementation of Copado including Copado compliance hub and Copado data deploy.
  • Experience in upgrading change set driven deployment process to Copado to streamline DevOps process.
  • Experience with Salesforce platform production deployments working in an agile methodology environment.
  • Experience in CI/CD Tools (Enterprise GitHub, Git, Copado, ANT, Jenkins).
  • Experience in managing Salesforce metadata through version control.
  • Experience with Git as tool for source control tracking and management.
  • Experience in sandbox and environment management.
  • Experience managing DevOps process across multiple organizations and business units.
  • Bachelor’s degree from an accredited college or university with a major in computer science, information systems or a field related to the essential functions with 10 years of experience.
  • A combination of formal education, professional certifications, and directly related work experience may substitute for the degree.


  • Copado certifications (Administrator, Developer, Consultant).

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