Associate Engineer, Cloud Automation

Published date Posted on Indeed on Nov 24, 2021 (12 d ago)

At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations discover opportunities previously only scarcely imagined by connecting work, data, and experiences enterprise wide. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at www.verint.com.

Overview of Job Function

Verint’s Associate Engineer, Cloud Automation promotes the improvement of governance, audit and compliance processes through automation for products provisioned in multiple cloud environments. This role serves as an integral part of the cloud operations team, collaborating between the CloudOps and DevOps teams and drives the production deployment process to completion with end-to-end automation and participation in Continuous Deployment activities.

Principal Duties and Essential Responsibilities:

  • Analyze business requirements and create technical design documentation for DevOps teams to execute
  • Create estimates and breakdown work on assignments
  • Work with DevOps, CISO and Governance teams to prioritize backlog and automate the process
  • Assist with capacity planning, demand forecasting and software performance analysis
  • Collaborate with global teams for problem resolution across all facets of product/SaaS operations
  • Participate in internal departmental activities - deployment improvements, process discussions, etc.
  • Contribute to the availability, reliability and performance of automation and delivery mechanism
  • Effectively prioritize and execute on tasks for multiple projects simultaneously
  • Ensure projects are delivered on time to the operations team
  • Identify cost saving measures/automation to help reduce implementation costs
  • Track updates pushed by cloud service provider on respective supported cloud platforms/services
  • Stay current with industry standards and features set for systems and platform compliance
  • Automate weekly, monthly and quarterly uptime and status reports for production

Minimum Requirements:

  • Bachelor’s degree in Computer Science or related area of study or relevant experience in lieu of education
  • Up to 3 years experience working with private/public cloud platforms AWS and Azure
  • Up to 3 years experience with Windows and Linux based applications
  • Up to 3 years experience scripting and programming in Python, PowerShell and/or Bash
  • Up to 3 years experience in high compliance systems/platforms

Preferred Requirements

  • Experience with Docker, Kubernetes, Terraform, Jenkins, Ansible, and more across the various cloud platforms
  • Azure/AWS associate certification
  • Experience working with Global organizations
  • Experience with Rest API’s and Webservice solutions
  • Experience with AD, Azure AD, SSO, SAML, OIDC, OAuth


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