Senior IT Product Manager

Published date Posted on Indeed on Aug 19, 2022 (49 d ago)

Job Description

Everyone at Kite is grounded by one common goal – curing cancer. Every day, we aim to establish a direct line between that purpose and our day-to-day work.

Kite Pharma is seeking a talented, highly motivated, and technology savvy Senior IT Product Manager to join the Commercial IT team and shape the evolution of Patient Platform to enable Global Commercial expansion. You will work closely with business stakeholders, IT teams, and technology partners to define and execute product roadmaps that create delightful customer experiences. The Senior IT Product Manager has end to end responsibility for driving the evolution, agile delivery, and sustainably scaling and supporting the Patient Platform capabilities (i.e. Kite Konnect ecosystem). You will get to approach challenges and use best practices needed to successfully build solutions on the salesforce.com platform and follow DevOps practices to achieve high velocity and quality.

Responsibilities of the Senior IT Product Manager will include, but are not limited to, the following:

  • Partner closely with Business Product Owners to drive all aspects of the product area from product vision to delivery and customer adoption

  • Be the champion of the voice of customer; bring the customer's voice into the creation process; ensure impact and value are reflected in the requirements, specifications, and release plans

  • Design and deliver new features that add value to the customer experience, improve product usage, and enable scalability to support business growth

  • Integrate data analytics, product metrics, user experience research, and competitive analysis to influence the prioritization of product features and the Product Roadmap

  • Own the Technology product point of view, from managing technical debt in the roadmap to leveraging 3rd party partner integrations in the ecosystem

  • Collaborate cross functionally; we win or lose as a team - product managers play a critical role in creating alignment between engineering teams and stakeholders

  • Ability to teach Product Management methodology and skills across the team and thoughtfully adjust progression towards maturity and best practices.

  • Built strategic relationships with key partners in Healthcare ecosystem, both ISVs and services partners.

Basic Qualifications:

  • MS/MA degree in a business or technical discipline and 6+ years of product management experience with enterprise scale software solutions or similar domain

  • BS/BA degree in a business or technical discipline and 8+ years of product management experience with enterprise scale software solutions or similar domain

  • High School Degree and 12+ years of product management experience with enterprise scale software solutions or similar domain

Preferred Qualifications:

  • Experience in managing and delivering the implementation of complex technology solutions

  • Experience in vendor management and elevating relationships in a strategic manner

  • Experience building end-to-end products that deliver an outstanding customer experience

  • Experience with brining products to market and demonstrated successful deployments (leadership position, product usage, net promoter score)

  • Proven track record of balancing multiple projects at once and delivering projects successfully on time

  • Experience in building and managing a geographically distributed product team

  • Self-starter who possesses a strong work ethic, is comfortable rolling up sleeves, and willing to go the extra mile to make customers successful

  • Experience with Life Sciences industry and FDA regulated environment

  • Experience with modern software development tools and Agile methodology (i.e. Jira, Git, CI/CD, etc.)

  • Experience applying Salesforce.com, web, and mobile software development best practices in Release Planning, Design & Architecture, Deployment, and support

  • Ability to think strategically and creatively

  • Excellent verbal and written communication skills


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