Lead Product Designer - Remote

Published date Posted on Indeed on May 11, 2022 (13 d ago)
Benefits:

We value your hard work, integrity and commitment to positive change. In return for your service, it's our privilege to offer you benefits and rewards that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits

Overview:

At Liberty Mutual, we give motivated, accomplished professionals the opportunity to help us redefine what insurance means; to work for a global leader with a deep sense of humanity and a focus on improving and protecting everyday lives. We create an inspired, collaborative environment, where people can take ownership of their work; push breakthrough ideas; and feel confident that their contributions will be valued and their growth championed.


We're dedicated to doing the right thing for our employees, because we know that their fulfillment and success leads us to great places. Life. Happiness. Innovation. Impact. Advancement. Whatever their pursuit, talented people find their path at Liberty Mutual.
Come join the new Experience organization within GRM U.S!
Experience is here to lead the GRM U.S. Digital-First mandate and rally the organization around transforming digital connection opportunities into extraordinary experiences that position our company to win big with our customers, agents, and prospects. We will make digital our competitive advantage, keeping prices low for customers, reinvesting in market-leading growth, and becoming an admired, first-quoted carrier. We will provide the best digital quoting experience in the industry and make digital our primary channel for service and claims, delivering innovative experiences that exceed consumer and agent expectations.
About the Role:
We're looking for a Lead Product Designer to join our UX Product Design team working across all things agent related. You will focus across on creating best in class digital tools for both our internal agents and our external, and independent agents. Your work will feature ease of use, employ best-in-class interaction design, and optimize the user experience. We operate as a modern day UX practice and you'll experience a degree of autonomy you don't often see elsewhere. In this role you will work with business, technical, and product leads to understand the business vision, objectives and transformation plans to help identify opportunities for competitive advantage.
You could be a great fit for this role if you are:
  • A Visual Craftsman: You will create conceptual sketches to communicate design ideas as well as detailed design specifications for the finished product. You will ensure brand standards are appropriately integrated into all final designs to deliver a consistent experience.
  • An Experience Innovator: You will work throughout all phases of the design process such as conceptual design, storyboards, persona/scenario development, user task/interaction flow diagrams, information hierarchy, wireframes and prototypes.
  • A Customer Advocate: You will help identify user research needs and participate in immersive user research, concept testing, and usability testing. You will continuously seek and integrate user feedback and test results to optimize solutions.
  • A Natural Collaborator: You will work with multiple functions, including product owners and developers throughout the product lifecycle, seeking frequent feedback and integrating multiple considerations into your work.
  • Strategic and process-driven: You will lead across multiple workstreams, partnering with business, product, and UX to help define and execute the strategy, using processes that drive design excellence and business goals."
  • Influential: You will influence, mentor, and guide other designers, while educating business and technical partners.
  • Bachelor's degree or equivalent experience and 8+ years of experience in a related field, with a visual design focus.
  • Familiarity and demonstrated proficiency with Visual Design/UI, digital illustration, UX design, prototyping.
  • Familiarity with methodologies such as Agile, Design Thinking, Lean UX, and Lean Startup.
  • Bonus points if you have experience and familiarity with Mobile Apps, front-end development, user research and/or experiment design.
  • Exceptional written and oral communication skills.
  • Ability to present projects and status reports to team leadership. Strong organization and analytic thinking skills, with ability to translate content into user scenarios, flows and diagrams.
  • Proven track record of collaborating effectively with cross-functional teams
  • Front-end development skills a huge plus but not a requirement

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