Senior UX Product Designer

Published date Posted on Indeed on Jan 15, 2022 (8 d ago)
A little about us
At Liberty Mutual, our purpose is to help people embrace today and confidently pursue tomorrow. That's why we provide an environment focused on openness, inclusion, trust and respect. Here, you'll discover our expansive range of roles, and a workplace where we aim to help turn your passion into a rewarding profession.
Liberty Mutual has proudly been recognized as a “Great Place to Work” by Great Place to Work® US for the past several years. We were also named by Forbes as one of America's Best Employers for Women and one of America's Best Employers for New Graduates—as well as one of America's Best Employers for Diversity. To learn more about our commitment to diversity and inclusion please visit: https://jobs.libertymutualgroup.com/diversity-inclusion
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Who we are:

Solaria Labs (https://www.solarialabs.com) is a global team that builds disruptive new products around emerging consumer trends like micro-mobility and the sharing economy. We've already launched a few products and one company since we started — for examples, see https://www.getcertainly.com, https://www.trydwellbeing.com/, and https://www.totalhomescore.com.

Why you may enjoy working at Solaria Labs:

As a UX Designer in Solaria Labs, you will join the leadership team of a collaborative innovation lab that is helping to shape the future of a Fortune 100 company. UX Designers here are responsible for the end-to-end user research, design, and testing for one or more of our products.

As a successful candidate:

  • You're comfortable working in a collaborative environment, but you're also able to own your work from start-to-finish, creating alignment with teams within the organization and bringing stakeholders “on the journey.”
  • You are passionate about building and iterating on UX designs, thrive in a test and learn environment, and have a start-up mentality.
  • You want to be part of a collaborative innovation lab: experience both heads down work as well as active participation in consumer research, ideation, and software development.
  • You consistently create user-centered design solutions that feature ease of use, employ best-in-class interaction design, and optimize the user experience.

About the job:

  • User Experience: Leverage Agile, design-thinking, Lean UX, and industrial design methodologies to help re-imagine new human-centered user experiences, products and services through collaborative problem solving with a multidisciplinary team.
  • User Research and Testing: Lead initial customer journey research and testing as needed, and/or expand upon existing insights by creating journey maps, customer personas, interaction and architecture flows, etc. Create additional user and usability testing as needed throughout product lifecycle to ensure that product design is solving problems in an enjoyable way.
  • Design Thinking and Planning: Lead and facilitate design thinking workshops and act as a liaison between the business and development sides of the lab to ensure that all parties are speaking a common language to benefit the customer.
  • Visual Design: Ensure that the look, feel, layout and interaction details of your products meet customer needs and deliver against business objectives. Develop and contribute to wireframes, journey maps, user personas, and interactive prototypes.
  • Prototyping: Develop and iterate on concepts for web and mobile browser experiences in a fast-paced team environment. Rapidly refine designs, considering live customer data, market research, and usability studies. This includes creating rough conceptual sketches to convey ideas (you know when it doesn't have to be pixel perfect), and creating prototypes for concept testing and to validate hypotheses before solutions are built.
  • Front-end coding: Collaborate closely with web developers, communicating design specs and collaborating on UI patterns. The ideal candidate is knowledgeable about best practices in standards-compliant markup, CSS, HTML 5, JavaScript, and progressive enhancement.
  • Bachelor's degree or equivalent work experience, as well as a minimum of 5-7 years of experience in mobile-focused web and application design as evidenced by an up-to-date online portfolio.
  • Expertise in methodologies including Agile, design thinking, Lean UX, and Lean Startup.
  • Familiarity with the following core disciplines, with demonstrated mastery in at least two and expertise in at least two others: information architecture, visual design, UX design, prototyping, front-end development, user research and/or experiment design, content strategy, and video production. Ideal candidate has experience in mobile, responsive web design and familiarity with front-end coding (CSS, HTML5, and JavaScript), but this role does not require coding.
  • Experience with rapid prototyping using tools such as Adobe XD, Figma and/or Sketch, experience with Adobe Creative Suite, particularly Photoshop, Illustrator and InDesign.
  • Exceptional written and oral communication skills.
  • Proven ability to create alignment among senior management on ideas/projects/process.
  • Strong organization and analytic thinking skills, with ability to translate highly complex and technical content into user scenarios, flows and diagrams.
  • Proven track record of collaborating effectively at all levels of the organization.

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