Published date Posted on Indeed on Aug 06, 2022 (13 d ago)

Overview

Concentrix Catalyst is the experience design and engineering team of Concentrix, a leading global solutions company that reimagines everything CX through strategy, talent and technology. We combine human-centered design, powerful data and strong tech to accelerate CX transformation at scale.

Concentrix Catalyst is open to remote locations, excluding Colorado.

Responsibilities

  • Work closely with a cross discipline team to brainstorm, ideate, and iterate as needed
  • Turning solution ideas and low-fidelity wireframes into high-fidelity wireframes
  • Turning high-fidelity wireframes into development ready visual designs
  • Define the behaviour and interactivity of a site or application in accordance with user actions and system response or feedback.
  • Creating innovative interfaces that elegantly communicate the function and purpose of screen elements
  • Delighting the users by creating a look and feel that creates an emotional connection with the user that’s in line with the brand guidelines
  • Deliver pixel-perfect designs and design assets that are as usable as they are beautiful
  • Present ideas, concepts and pitches in a relevant and engaging manner (from casual sketches fully realised visuals)
  • Responsible for ensuring quality control
  • Designing spreads and presentation slides for internal use and presentation to clients
  • Be an integral part of our experience design team, continually helping to define innovative experience design solutions, staying up to date on the latest design and technology trends
  • Proactively look to refine process and best practice within the design team and influence others to continually improve
  • Being commercially aware of project resource considering both cost and time
  • Responsible for providing estimates

Qualifications

  • At least 4 years experience in experience in Design, preferably in a consulting or agency environment
  • A consultative mindset: Listening and understanding the client’s challenges, becoming their partner, advising and supporting them in driving successful outcomes
  • Good presentation skills; confident ability to present to internal and external peers and senior management
  • Solid understanding of research and user experience design methodologies and best practices
  • Experience in supporting design thinking workshops, stakeholder interviews, user interviews, contextual inquiries, personas, journey mapping, service blueprints,, competitive and market
  • research, heuristic reviews, analytics, information architecture, user flows, wireframes, prototypes, interaction design etc.)
  • Knowledge of design principles for native iOS and Android applications, along with and responsive solutions
  • Demonstrate strong appreciation and knowledge of UX and fundamental design principles
  • Proficiency in design and prototyping tools such as Sketch, InVision, Zeplin, Figma, Miro etc.
  • A strong portfolio demonstrating approach and outcome for a full project from strategy to design.
~ In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Concentrix Catalyst are based exclusively on merit. Concentrix Catalyst does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, including gender identity and identity expression, national origin, age, or any other characteristic protected by law.
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