Job Title: Contact Center Developer
Duration: 6+ Months
Experience: 4-6 years or more
Full job description:
Contact Center Developer (for IVR)
Position Summary: The role of the Contact Center Developer (for IVR) is to develop, integrate, and support multiple contact centers across various lines of business, with a focus on IVR app dev. This includes and is not limited to new development, customizations of existing technologies, and modernizing existing technical stacks leveraged across the Contact Centers and their respective platforms. The candidate will also be responsible for designing, coding, testing, and implementing enhancements and modifications on multiple platforms. Strong communication skills, being a self-starter, and having the ability to work in a strong multi-location team environment is a necessity.
Desired Genesys Skills: Genesys Composer, Genesys Infrastructure (8.5), Genesys CME, WDE & WEE, Click to Chat, Callback (phone, web, and mobile), Nuance, Cyar
Job Type: Contract
Pay: $55.00 - $60.00 per hour
- 8 hour shift
- REST: 4 years (Preferred)
- Java: 4 years (Preferred)
Work Location: Remote
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