Document Composition Developer (Remote work option available)

Published date Posted on Indeed on Jun 21, 2022 (8 d ago)

Doxim is a leading provider of SaaS-enabled Customer Engagement Software and provider of the Processing and Delivery of Mail and Electronic Documents for Financial Service Organizations. Our software has proven to address key digitization challenges for our clients, from automated client onboarding and improved, personalized communications to anytime, anywhere content access, tailored to a clients’ channel preferences. Our processing arm provides members of the Financial Organizations with timely delivery of statements, notices, and other communications in both print and electronic formats.

With offices throughout Canada and several locations across the United States, the Doxim team is expanding quickly, and we have an opportunity for the right candidate to become a key member of our team. We are seeking a Document Composition Developer in Detroit office to help reach the next level and accomplish corporate goals.

Job Description

As part of Rapid Response Team, responsible for supporting various aspects of existing templates in Quadient/Inspire (former GMC) or OpenText(former Exstream) document composition platform troubleshooting, program documentation and release for Data Processing and operations. Review existing workflows, automation scripts and previously setup templates and collaborate with other developers and Quality Assurance team. Works with Project Coordinators and Customer Service teams on MAC(Move Add Change) tickets . Support Data Processing department and help troubleshoot when issues reported. Must be able to think quickly and resolve issues as they arise.

Hours

This is a Full-time contract position requiring approximately 40-45 hours per week with occasional weekends and ‘Month end’ and Tax Season hours.

Duties & Responsibilities

  • Develop, change and maintain applications for projects utilizing Quadient Inspire(former GMC) and or OpenText(former Exstream)
  • Implement requested changes to existing setup, such as change to logic, templates, automation, reports.
  • Implement standard daily letters and notices in existing DDD( Doxim Daily Documents) framework
  • Assist CSR team on L2( Level 2) tickets
  • Familiarity with at least one of the languages: Java, C#, Power Shell
  • Knowledge of SQL Server
  • Responsible for changes deployment and production acceptance
  • Identify opportunities to improve existing process and ways to standardize data processing
  • Assist in resolving inquiries related to input/output and intended data usage
  • Participate in team efforts to convert or upgrade existing OpenText setups
  • Follows established department and companywide guide lines for implementation, testing and deployment
  • Contribute to the upkeep and consistency of internal documentation related to issues, resolutions, usage topics, and training
  • Other duties may be assigned after successful integration

Preferred Qualifications:

  • Print and mailing industry experience preferred
  • 3+ years of relevant experience using Quadient Inspire (former GMC), OpenText or Other Document Composition platform
  • Working knowledge of Windows PowerShell
  • Good knowledge of object-oriented programming Java or C#
    Familiarity with SQL
  • Experience using a wide range of data structures including xml
  • Ability to work independently and collaboratively

Minimum Qualifications:

  • Bachelor’s Degree in Computer Science or equivalent experience will be an asset
  • Minimum of three years of experience in related field.


Doxim company encourages applications from all qualified individuals. Applicants with disabilities may notify us of any accommodations needed to support your participation in the recruitment process. We wish to thank all applicants for their interest and effort in applying. Please be aware that only candidates selected for interviews will be contacted for this position.
EOE/M/F/Disabled/Vets
Doxim is an equal opportunity employer and makes employment decisions without regards to race, gender, disability or protected veterans status.

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