Technical Implementation Manager

Published date Posted on Indeed on Nov 17, 2021 (20 d ago)
Company Description


QuantumWork Advisory is a specialized, independent Worktech advisory & transformation firm run by industry practitioners with deep operational experience.

At QuantumWork Advisory our mission is to re-imagine & digitally transform how companies acquire & manage talent, across all workforce categories.

Quantum Work Advisory provides advice & services to support TA, HR & procurement leadership to make their organizations more efficient, agile & responsive to changing business needs.

We leverage the power of digital and AI to improve organizational agility, productivity, and workforce engagement, with a clear ROI linked to business strategy.

Backed by the Allegis Group, QuantumWork Advisory is part of the world’s largest privately held human capital firm.

We are building out a new HR Services Practice to complement our VMS Services Practice and Advisory practices addressing HR technology and services design and Workforce Procurement.

WHAT WE STAND FOR

With the advent of exciting new AI innovation, we believe the bar for Worktech should be set higher.

We believe technology can not only be enjoyable but has the power to dramatically improve organizational agility & predictiveness of worker performance & fit.

We believe technology, can help create experiences that are efficient, seamless & intuitive, for all stakeholders.

We are passionate about human-centered design. For technology to reach its potential we need to start with user empathy, the cornerstone for successful digital transformation.


Job Description


We are searching for a highly experienced and credible expert in talent acquisition/HR platform implementations including integration and configuration. The Technical Implementation Manager (TIM) will implement, configure, and optimize talent/HR platforms such as Phenom People, Avature and Eightfold and other platforms and point solutions as required.

RESPONSIBILITIES

Project Management:

  • Effectively communicate complex technical requirements to internal and external audiences of varying levels of technical expertise.
  • Expertly manage competing needs and simultaneous projects, reallocating resources and reprioritizing tasks to best serve clients and the organization.
  • Drive operational excellence and help the team scale by creating documentation, developing knowledge-sharing mechanisms, and improving internal processes.
  • Take a leading role in the implementation of strategic HR projects for large multinational companies.
  • Outline tasks, deliverables, and dependencies; manage timelines; identify and mitigate risks; coordinate efforts and negotiate with multiple parties –some technical and some not technical– within Avature and outside.

Business analysis and process design:

  • Lead technical and integration discovery conversations with clients to gather requirements needed to implement the platform and integrate with existing tech stacks.
  • Gather, analyze and document the integration requirements and specifications
  • Gain insight into client requirements and business needs.
  • Conduct on-site or virtual workshops with customers to validate requirements and gain consensus around project scope and plan.
  • Tenaciously question, challenge assumptions, and analyze information to diagnose the root of an issue, design optimal solutions, and assess short- and long-term impact of recommendations.

Advice and Recommendations

  • Serve as a subject matter expert on Talent platforms including CRM and ATS SaaS architecture, services, integrations, and best practices internally and in customer and sales calls.
  • Facilitate technical discussions in a consultative manner to clarify needs and develop targeted recommendations that maximize client ROI.
  • Design solutions for our customers in the relevant HR/Talent platform, identifying the different elements that will support their business process, and how those elements will interact.
  • Demonstrate the designed solution, gather feedback, and assist customers with user acceptance testing.

Configuration and deployment:

  • Hands-on customization of core elements of the relevant platform through the user interface –this includes modelling the objects and creating the workflows that will support client processes.
  • Engaging with and providing refined requirements and feedback to multiple technical services teams from within the SaaS partner teams, including data migration, integrations, data analytics, and web portal design.

Qualifications
  • Proven experience in consultative roles requiring strong relationship management and communication skills.
  • Prior experience in Talent Acquisition/Human Resources technology. Ideally experience integrating CRM technology or other point solutions (Phenom People, Avature, Smashfly/Symphony Talent, Beamery) into ATS platforms such as Workday, Taleo or ICIMS.
  • Past experience designing solutions and integrations for enterprise environments. Experience designing on SaaS, microservices, or multi-tenancy architecture is a plus.
  • Prior work with application integrations and mapping using different methods, including API, Web Services, SSO, and integration testing tools.
  • Sufficient knowledge of Java, web technologies, hosting fundamentals, URL parameters, SFTP, and email server integrations to lead discovery and answer questions. This role does not require writing code.
  • Exposure to and knowledge of Artificial Intelligence and Machine Learning a plus.
  • Ability to work various hours supporting a global portfolio and coordinating with global teams.
  • Computer Science or Developer experience is a plus, but not required. 5-18+ years of hands-on technical experience required, for various levels.

Additional Information


QuantumWork is an Equal Opportunity/Affirmative Action Employer (M/F/Disability/Veterans). We will consider all applications without regard to race, gender, sexual orientation, gender identity, age, color, religion, national origin, veteran status, disability, genetic information or any other status protected by applicable law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to disability, please call 844-604-7059


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