Mission for Technical Project Manager role

To define technical scope of projects, serve as the liaison between clients & engineering, and provide technical guidance & project management support.

About the role

As our first technical project manager hire, you will be overseeing the engineering aspects of our external client projects, and managing a team of developers & designers.

The ideal candidate is a technical lead who can scope out the tasks and resource needs of projects, serve as the point of liaison between the customer and the development team, nurture strong relationships with accounts by providing excellent customer service, and provide technical guidance to ensure smooth delivery of projects.

What you'll do

  • Understand customer needs and translate them into technical features/use cases to address their requirements
  • Scope out tasks for the engineering team, and provide technical guidance to team members
  • Serve as the liaison between clients & internal stakeholders throughout project life cycles
  • Negotiate deliverables and timelines with external client stakeholders
  • Maintain regular and prompt communication with clients
  • Proactively identify, mitigate, and offer viable solutions to issues/risks
  • Answer questions and product usage guidance as needed
  • Manage client expectations effectively
  • Ensure the quality and timeliness of deliverables
  • Proactively identify, mitigate, and offer viable solutions to issues/risks
  • Track account priorities and action items to ensure commitments are satisfied in a timely manner
  • Collaborate with internal teams to provide informed recommendations into our product roadmap and process improvement initiatives
  • Conduct technical interviews, review take-home assignments, and screen new engineering hires

What we're seeking

  • BS in Computer Science, Engineering, or hands-on coding experience
  • Previous tech startup or early-stage company experience
  • 1+ years of small group leadership and coordination experience in planning and delivery of technical projects
  • Ability to analyze business requirements to determine and assess feasibility
  • Strong product awareness and system design capabilities
  • Experience mentoring other software engineers
  • Excellent written & verbal communication skills, and the ability to convey complex matters in a clear and succinct manner
  • Solid understanding of best practices across technologies (client/server-side, QA, deployment, project management etc.)
  • Ability to manage multiple projects simultaneously
  • Great team player who enjoys collaborative work
  • Diverse knowledge of tech stacks and ecosystems, and curiosity to learn new technologies
  • Creative problem solver with strong decision-making skills in choosing different technologies
  • Demonstrated professionalism, patience, and composure in stakeholder interactions
  • High level of conscientiousness and empathy
  • Thrive in a self-motivated, fast-paced, often ambiguous and rapidly changing environment

Nice to Haves

  • Familiar with our tech stack: React.js, Python, Javascript, Typescript, AWS, CI/CD
  • Experience using project management tools like Asana
  • Experience in a client-facing work environment and managing customers in a technical capacity
  • Experience bringing products to market
  • Have lived in Latin America or have familiarity with Latin American culture

Additional Information

  • This position is fully remote

Job Type: Full-time

Pay: $70,000.00 - $100,000.00 per year

Benefits:

  • 401(k)
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Professional development assistance

Schedule:

  • Monday to Friday

Experience:

  • Software development: 1 year (Required)
  • Software project management: 1 year (Required)

Work Location: Remote


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