Cloud Business Analyst- Implementation

Published date Posted on Indeed on Jun 16, 2022 (16 d ago)

OPENTEXT - THE INFORMATION COMPANY

As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.

Work within a team of talented and intelligent individuals from around the world, across an array of technology stacks and data platforms, to design, develop, and maintain data integration solutions enabling business relationships and e-commerce around the globe. Solve problems creatively, collaboratively, and efficiently.


Areas exist within the team for multiple technical skillsets, with opportunities for individuals to develop and refine new skillsets. In this role, you will interact with other team members and teams within the company in a fast-paced global environment, with opportunities to highlight your individual contributions to the team and the organization.

The Opportunity

This role is an opportunity to work in a vital and revenue-generating team within Business Networks of OpenText. As a Business Systems Analyst, you will be an Implementation Engineer, responsible for designing, developing, and maintaining connections between OpenText clients and their trading partners. These connections are used to trade business data, enabling OpenText’s clients to engage in e-commerce around the world with business partners in a variety of markets. You will work within OpenText’s proprietary data integrations platforms to receive, route, transform, and deliver data digitally between multiple parties.

This is a role of solving puzzles, organizing activities strategically, being creative, and leveraging both internal and external/open-sourced technologies to solve the puzzle at hand. You must understand the environment and the platform, the limitations, and flexibilities that it offers, and how you can organize and build its individual pieces to serve the requirement of the Client. You will encounter technologies you have not experienced before and be challenged to learn and remain flexible.



You Are Great At

  • Being a self-starter, team player, result driven and possess the ability to multitask
  • Act as a technical expert regarding integration and connectivity methods, protocols, security, and practices for both internal and external customers
  • Provide the highest level of service through communication, which will include discussion of customer information, connectivity parameters, and validation of data
  • Recognize reusable procedures, templates, documents, models, etc. for broader “best practice” use
  • Gather and provide information to help develop accounts and support account relationships


What It Takes

  • 4+ years of experience in Technical Support or a bachelor’s degree in Computer Science
  • Experience with detailed business requirement gathering and creating functional specifications
  • Experience with internet connectivity protocols (SFTP, FTP(s), HTTP(s), SMTP, etc...)
  • Knowledge of encryption, security, and cipher suites (TLS, SSL, PGP, Public Key encryption, etc.
  • Experience with scripting languages, preferably shell, XSL, Bash and JavaScript
  • Relational database experience, preferably Oracle


While OpenText is an Equal Opportunity Employer, our efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. Should you require accommodations during the selection process, please contact accomodationrequests@opentext.com.


Subject to applicable laws and regulations, OpenText’s global vaccination policy requires all employees to be fully vaccinated against COVID-19 to enter an OpenText office to maintain a safe workplace for our employees.


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