ServiceNow Developer/Administrator Job description:


Job Duties:

  • Responsible for application support and operational activities, code migrations, replications, patching, and upgrades
  • Responsible for system’s reliability and platform health
  • Engage with client and identify and understand requirements and develop solutions to meet business needs
  • Identify opportunities to automate and enhance end user experience
  • Collaborate with project team members in customization and configuration of ServiceNow instance
  • Create and update documents as needed (e.g., Configuration document)
  • Implement best practices in coding and design as per Synergy and ServiceNow standards


Key tasks:

  • Configure and modify ServiceNow to meet business requirements
  • Perform release upgrades with minimal or no disruption to IT operations
  • Perform daily administration, troubleshooting, and resolution of any issues arising in the ServiceNow environment
  • Perform user management including maintaining user and group roles and profile, security settings, access settings, etc.
  • Understand and customize, configure, and support solutions on the ServiceNow platform as it relates to ITSM, ITBM, ITOM, Service Portal, Workflows, and other functions
  • Proven implementation experience with at least 1-2 Snow modules (e.g. ITSM, ITOM, CSM, etc.)
  • Proven ability to configure ServiceNow using Utilize Business Rules, Client Scripts, advanced UI Policies, Workflow editor, Flow designer, ACLs and Script Includes and UI Scripts to fulfill requirements, including knowledge of and experience with JavaScript/GLIDE, HTML5
  • Proven experience in integration of ServiceNow with other IT applications.
  • Experience gathering requirements and creating/maintaining the ServiceNow solution documentation
  • Participate in agile ceremonies and provide insight and expertise in level of effort, timeline, and status updates
  • Provide technical expertise for issues related to development
  • Create and implement Business rules, client scripts, UI Policies, Access Control Lists (ACLs), etc.
  • Migration of update sets to different environments (dvlp to prod)
  • Work with QA team to validate solution and ensure quality product is delivered


Experience and Qualifications:

  • Include educational qualifications (Bachelors/Masters)
  • 5+ years of working as a ServiceNow Administrator
  • ServiceNow Certified System Administrator (CSA) required
  • ServiceNow Certified Implementation specialist (CIS – ITSM) preferred
  • ITIL certification – Good to have, but not required
  • Excellent knowledge and understanding of ServiceNow architecture and key modules (e.g., ITSM modules, Service Catalog, CMDB, Service Portal)
  • Strong understanding of workflow automations, User Interface (UI) policies, data polices, actions, business rules and client scripts.
  • Experience in ServiceNow development
  • Excellent experience in Java scripting, Angular, UI, SQL, HTML, JSON, REST, etc.
  • Excellent collaboration, communication, analytical, and problem-solving skills
  • Ability to attain Federal Government Position of Trust
  • Must be a U.S. citizen or foreign citizen authorized to legally work in the United States
  • Must pass a background investigation

**Synergy prefers that all new employees be fully vaccinated against COVID-19 before their start date. Requests for exemptions and accommodation will be evaluated on a case-by-case basis.**

Synergy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information (including family medical history) or protected veteran status.


Let us know

Help us maintain the quality of jobs posted on RemoteTechJobs and let us know if:

Loading...
Success
Error on reporting

Related jobs

Capgemini Government Solutions Capgemini Government Solutions... |
|
Yesterday

Capgemini Government Solutions (CGS) LLC is seeking a highly motivated ServiceNow Developer to join our team to support our government clients. In this remote role, the candidate can be located anywhere in the United States. This multi-faceted opportunity.

Piper Companies Piper Companies |
|
3 d ago

Piper Companies is currently looking for a Remote JavaScript Software Engineer you will be at the center of our efforts to build and/or redesign scalable software solutions for our clients. You will design, develop, test, and debug software, and your.

SuperCare Health SuperCare Health |
Yesterday

Software Developer with DevOps ExperienceThe developer will start off with maintaining existing code bases and supporting 3rd tier help desk tickets with the aim of solving root causes throughLong term, the developer will be working on new projects as.

Propelsys Technologies Llc. Propelsys Technologies Llc.... |
Yesterday

ResponsibilitiesGIS Technical ArchitectRemoteRequired Skills:Experience- 8-12 years of experienceSkills Required- ESRI ArcGIS / QGIS, ArcFM, ASP.NET, JavascriptJob description:8+ years of experience architecting, implementing, and administrating enterprise.

About LarkLark is the world's largest A.I. healthcare provider, servicing nearly 2 million patients suffering from or at risk of chronic disease with A.I. Nurses. We are on a mission to make the world a healthier, happier place. Come join our team!The.

More jobs by this company

Position Summary:We are seeking a fulltime System Architect to support our federal project. As a System Architect you will bring experience supporting a scalable deployment architecture within a highly secure Cloud environment. The project expectation.

Synergy BIS Synergy BIS |
8 d ago

Synergy Business Innovation & Solutions is a premier implementer of cutting-edge software solutions. Synergy brings the experience and expertise necessary to deliver capability that provides tangible ROI to our customers. Synergy’s core areas of expertise.

Synergy BIS Synergy BIS |
9 d ago

Seeking a Mid-Level Appian Developer to support a fast-moving enterprise application. You will work closely with development, operations, security, and the customer to provide solutions for our client. You will work with the Optimization and Support.

Synergy is seeking a Senior Quality Assurance Engineer candidate for a growing government client. As a Quality Assurance Engineer you will be performing functional testing and Integration Tests for web-based applications. The right candidate will have.

Position Summary:The successful candidate must be knowledgeable of and experienced with web and desktop application software design and development environments.Responsibilities:Design software using class diagrams, component diagrams, and entity relationship.

Position Summary:This position is responsible for the full life cycle software architecture design and development software products that enable change, growth, and flexibility. We are seeking an experienced hands-on software architect/engineer. The.

Synergy Business Innovation & Solutions is a premier implementer of cutting-edge software solutions. Synergy brings the experience and expertise necessary to deliver capability that provides tangible ROI to our customers. Synergy’s core areas of expertise.

Synergy BIS Synergy BIS |
13 d ago

Job Description:6+ years of experience working on Salesforce platformsGood experience with out of the box features (Flows/Process builder/custom settings etc.)Software engineering skills with Force.com Platform (Aura Components, SOQL etc.)Prior experience.

Synergy BIS Synergy BIS |
14 d ago

Overview:Synergy is seeking a Security Analyst. The candidate will work for the engineering division that supports developing and managing a suite of enterprise services and applications. As a member of the DevSecOps team, the candidate will focus on.

Synergy BIS Synergy BIS |
28 d ago

We are looking for a candidate who will coordinate system development tasks to include design, integration, and implementation of solutions. Develops and documents system specifications, technical and logistical requirements, and other disciplines. Create.