Published date Posted on Indeed on Nov 17, 2022 (12 d ago)

Title: ServiceNow Developer

Remote work is an option

  • Must be a US Citizen
  • Must have an active DoD SECRET and be able to obtain a TS/SCI clearance
  • Must be able to obtain DHS Suitability prior to starting employment


Our client is supporting their prime contractor and their U.S. Government customer on a large mission-critical development and sustainment program to design, build, deliver, and operate a network operations environment; including introducing new cyber capabilities to address emerging threats.

They are seeking individuals with junior level ServiceNow Developer experience to support customer environment operations. The ServiceNow Junior Developer is a technical resource that possesses ServiceNow development capability and is able to design, build, and customize ServiceNow applications and services. The ServiceNow Application Developer has a software development background in addition to ServiceNow System Administration, ServiceNow Advanced System Administration, Scripting in ServiceNow, and Application Creation in ServiceNow.


Responsibilities may include, but are not limited to:

  • Assists with the technical design for architecture, responsible for overall code quality ensuring a highly available and recoverable environment
  • Assist with the design, prototype, implement, test, and deploy business rules and technical solutions
  • Develop custom integration components and integrate legacy systems with platform using mid-server and other relevant technologies
  • Document, maintain and update policies, procedures and controls for the platform operation and software development life cycle while promoting agile development.
  • Assist ServiceNow System Administrators with incident resolution, as needed
  • Designs and develops new ServiceNow applications and services
  • Assist ServiceNow Business Analyst in estimating release level of effort

Required Skills:

  • Must be a US Citizen
  • Must have an active DoD SECRET and be able to obtain a TS/SCI clearance
  • Must be able to obtain DHS Suitability prior to starting employment

  • Minimum 2+ Years' experience with ServiceNow development
  • Minimum 2+ Years’ experience of developing a custom service portal
  • Minimum 2+ Years’ experience with Application Experience: Incident, Problem, Change Management, Knowledge, Service Catalog
  • Knowledge of the principles, methods, and techniques used in ServiceNow development
  • Enterprise and/or IT Service Management
  • ServiceNow System Administration
  • Experience with gathering requirements, database design schemas, and data modeling
  • Experience with process and solution integration, workflow design/configuration, and reporting
  • Experience with Integration components (SSO, LDAP, e.g.) and web technologies (XML, HTML, JavaScript, and Web Services)
  • Experience with LDAP Integration, ServiceNow Development APIs, and diagnosing performance related issues

Desired Skills:

  • 2+ years of experience for ESW04 – SW Engineer II / Senior I (SN Developer)
  • Experience supporting Intelligence, DoD, or DHS Customers Experience with process development and deployment
  • Web Service Integration (API Web Services)
  • Experience with Single Sign-on configuration and administration
  • SQL Experience Application
  • Experience: ITx, HR, ITOM, ITBM, CSM, Security, Asset Management (HAM/SAM), PPM a plus,
  • Platform/Integration, Portal/UI, GRC

Required Education
: BS degree in any of the following: Computer Science, Computer Engineering, Computer Information Systems, or Computer Systems Engineering or equivalent years of experience

Desired Certifications
: ServiceNow Certified System Administrator, ServiceNow Certified Application Developer, ServiceNow Implementation Specialist, Certified ITILv4 Foundation Certified or willing to complete one year from hire, DODI 8570.1-M Compliance at IAT Level I

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