Windstream is considered an essential business and we are HIRING NOW. As our company responds to COVID-19, the safety and wellbeing of our employees, customers, partners and communities is our top priority.

About the Role:
The Automation Engineer is responsible for automating business processes and tasks. The Automation Engineer will interface with professional teams to analyze, develop, and test Chat Bot and Robotic Process Automation (RPA) solutions using multiple automation platforms and technologies.

Job Function:

  • Design and develop solutions utilizing Chat Bot, RPA, and other automation technologies
  • Maintain technical responsibility for project delivery
  • Analyze, understand, and document the business processes in detail where required
  • Identify and communicate the technical infrastructure requirements
  • Support the operational teams during development, testing, implementation, and production
  • Follow Information Technology department processes and implement change requirements as part of a structured change control process
  • Ensure quality of coded components
  • Design and enforce coding standards, policies, and procedures
  • Create and maintain solution documentation
  • Consult with partners to provide functional and technical expertise in areas including solution design, development, testing and risk identification/mitigation
  • Create and document test procedures and scenarios
  • Collaborate with other automation developers and IT practitioners

Other Requirements:

  • Demonstrable understanding of and exposure to Chat Bot technology
  • Trained on RPA tools (e.g. Blue Prism/AutomationAnywhere/others)
  • Ability to demonstrate successful delivery and support of configuration/scripting technology
  • Understanding of workflow-based logic and the ability to understand a business process from a workflow diagram and to conceptualize it as an automated solution
  • Willingness and ability to blend business analysis with hands-on configuration of automated processes
  • The ability to learn quickly and progress rapidly from theoretical exercises to real world delivery
  • Good communication skills with the ability to present technical details to a non-technical audience; both written and verbal
  • Good written skills with the ability to produce clear and concise documentation
  • An aptitude for analysis, evaluation, and problem solving, with the ability to take a logical route to the source of an error
  • A self-starter who delivers high quality work and can adapt to new challenges, either on their own or as part of a team
  • Preferred skills and tools:

  • Linux
  • Javascript/Typescript/Node.js framework
  • Postgres SQL and DB administration (or experience with similar relational DP platforms)
  • Application integration, Web Services, REST, and SOAP
  • Kubernetes/Containerization
  • CSS & React.js (or experience with similar modern front-end frameworks)
  • Python
  • MS Azure IAAS and PAAS
  • MS Azure ADO pipeline automation
  • GIT and other repositories
  • Java/J2EE

Job Requirements

Minimum Qualifications:

College degree in a Technical or a related field and 0-2 years professional level experience; or 4 years professional level related Technical experience; or an equivalent combination of education and professional level related Technical experience required.


EEO Statement:
Windstream is an equal opportunity employer. At Windstream, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability and veteran status. The diverse voices of our employees fuel our innovation and our inclusive culture. Employment at Windstream is subject to post offer, pre-employment drug testing.

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