Speech Recognition Scientist (Nuance Specialist)

Posted on Indeed on Jun 09, 2021
Company Description


Who we are

Miratech is a global IT services and consulting company that brings together global enterprise innovation and start-up innovation. Today we support digital transformation for the largest enterprises on the planet. Our highly professional team achieves success with 99% of IT projects in financial, telecommunication and technology domains since Miratech inception in 1989. Technical complexity is our passion, stability is our standard, friendly work environment is our style. We empower our employees to grow together with the company, to achieve ambitious goals, to be a part of international relentless team which helps the visionaries to change the world.


Job Description


Job Description

We are looking for the Speech Scientist for strengthening Miratech team expertise. The specialist will help us to design and deliver CX solutions that provide our clients with a successful customer journey that achieves outstanding results. The solution is based on Genesys Engage Cloud and Nuance. Also, you will communicate with stakeholders on the client-side and complete migration of all grammars.

Responsibilities:

  • Grammar development and testing for speech enabled IVR applications using Nuance Recognizers
  • Communications with stakeholders on the client-side and completing migration of all grammars
  • Functioning as subject matter expert for all issues relating to speech recognition performance
  • Developing and tuning Speech grammars using Nuance ASR Software
  • Supporting sales with proposals and questions around speech recognition

Qualifications
  • Expertise in developing and tuning Speech grammars using Nuance ASR Software, Nuance Recognizer, Nuance Dragon Voice, Nuance Speech Suite
  • Proficiency in JavaScript/ECMAscript for grammar development and testing
  • Strong experience with Genesys Designer, Nuance Vocalizer, Amazon Lex, IBM Watson, Google Voice, SiriKit and other NL tools
  • Hands-on with Nuance Speech Server, Genesys GVP (8.5, 9)
  • Practical experience with Speaker verification products
  • Additional knowledge of Python or Java
  • Demonstrated success in focusing on client's needs
  • Good verbal and written English
  • Ability to perform complex tasks with minimal supervision and guidance
  • Excellent time management, scheduling, and organizational skills
  • Ability to work independently or in a team setting

Additional Information


We offer

  • Strong career opportunities for professionals
  • Career development support and professional certification opportunities
  • Competitive compensation
  • Flexible working schedule with a remote possibility
  • Corporate, social, and cultural events

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