Published date Posted on Indeed on Aug 31, 2021 (19 d ago)

Gridiron IT is seeking a ServiceNow Developer to support a federal program in the Washington, DC area.

Position Description:

The Subject Matter Expert (SME) is a key member of the ServiceNow implementation project team and is responsible for implementing the application modules with a high focus on mobility. The SME works as a team member along with the Project Manager, Solution Architect, Technical Architect and supporting team members to deliver the complete solution for the customer.


Understand all technical aspects of the ServiceNow (Snow) implementation including:

  • Process and solution integration.
  • Workflow design/configuration.
  • Reporting
  • Integration components (SSO, LDAP, etc.)
  • Proven experience as a key technical resource leading the development of Service-Now solutions
  • Experience with web technologies (XML, HTML, JavaScript, and Web Services)


Ideal candidate must be self-motivated with a proven track record in ITSM technologies and comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base. Candidate must be organized and analytical, adept at working in a team environment, able to implement on time to a project schedule, and able to handle multiple priorities in a fast moving environment.

1. ServiceNow development experience (Minimum 5+ years)

2. Experience developing a custom service portal (Minimum 2+ years)

3. Experience with service catalog (Minimum 2+ years)

Job Type: Full-time

Pay: $125,000.00 - $175,000.00 per year


  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance


  • 8 hour shift
  • Monday to Friday

COVID-19 considerations:
Position is fully remote

Application Question(s):

  • Due to the nature of the work, US Citizenship is required. Do you have US Citizenship?


  • ServiceNow: 3 years (Preferred)
  • Service Catalog: 2 years (Preferred)
  • Service Portal: 2 years (Preferred)


  • ServiceNow Certification (Preferred)

Work Location:

  • Fully Remote

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