ServiceNow Developer

Published date Posted on Indeed on Sep 07, 2021 (12 d ago)

Your Job

The team.

Indeed helps people get jobs, IT Solutions makes sure they always can. Our team vision is that, through providing quality, frictionless support, technology just works, empowering Indeedians to work anywhere, at any time. In doing so, we are able to meet the needs of our fast growing staff and enhance company-wide productivity. With tech hubs in Seattle, San Francisco, Austin, Tokyo and Hyderabad, we help Indeed improve people's lives all around the world, one job at a time.

Your job.

As a ServiceNow Developer, you will be responsible for development, core configuration, and technical expertise of Indeed’s ServiceNow implementation. You have a solution-focused mindset and the ability to provide excellent customer service, training and support. Candidates must be passionate about technology, love customer service and have the ability to thrive in a fast-paced, high-pressure environment. Some travel may be required. This is a full-time position that could be based out of the Austin office.

Responsibilities.

  • Design technical solutions and implementations of strategic technologies and other modules.
  • Develop scripts, workflows, and flows on the ServiceNow platform to automate tasks and integrations.
  • ServiceNow implementation experience in ITSM modules (Incident, Problem, Change, CMDB & Asset).
  • Provide software configuration and customization including, but not limited to: screen tailoring, workflow administration, report setup, data imports, integration, custom scripting and third-party software integrations.
  • Develop and manage integrations between ServiceNow and third-party systems (REST, SOAP, orchestration, and other relevant methodologies).
  • Able to perform integrations and process automation using ServiceNow Integration Hub.
  • Assist and improve Service Mapping, CMDB, and Discovery processes including third-party integrations.
  • Drive initiatives to identify, optimize and automate manual IT business processes to deliver secure, scalable and reliable IT infrastructure.
  • Proactively maintain knowledge and understanding of the latest ServiceNow features and product offerings.
  • Build out scoped applications based on customer requirements.
  • Identify trends across customer implementations to improve future implementations.
  • Driving continual service improvement through establishment of best practices, reusable assets and refinement of the implementation processes.
  • Perform system and integration testing with sample and live data. Monitor health, usage and overall compliance of the application.
  • Document technical solutions and provide training in knowledge gaps.
  • Work collaboratively with Developers.

Who You Are

Minimum Requirements
  • Bachelor's degree in Math, Statistics, Computer Science, Information Systems, or an equivalent technical field.
  • Minimum of 4 years of ServiceNow experience.
  • Minimum of 3 years of experience with CMDB, discovery and integration with other external modules.
  • Minimum of 3 years experience in Glide and Jelly Scripting, Java Script, HTML, XML, AJAX.
  • ServiceNow Certified Application Developer.
  • Experience in requirements gathering & analysis, solution design, development task management, quality assurance and release methodologies.
  • Practical experience with agile methodologies/tools.
  • Familiar with Service Oriented architecture and web services integration (SOAP, WSDL, REST).
  • Self-motivated, creative problem-solver who can adapt to new technologies and evolving customer requirements.
  • Ability to think strategically, strong attention to detail, and organization skills.
  • Work both independently and as a part of a team
  • Excellent written and verbal communication skills
  • Strong organizational skills
  • Demonstrated self-direction and attention to detail

Characteristics that set you apart
  • You are motivated to learning and taking on increasingly complex tasks
  • Possess exceptional support skills and make decisions based on data
  • Ability to handle confidential information and material with the highest degree of professional responsibility
  • Strong organization and process improvement skills.
  • Comfortable talking about technical matters with business people and business matters with technical people
  • Ability to prioritize tasks to meet business needs and stay within documented service level agreements (SLA’s)
  • Utilize strong communication skills (verbal, written, quick thinking, collaborative, open-mindedness, motivational, and team building) and ability to collaborate effectively across the team and the organization
  • You ensure that solutions to complex issues are quickly discovered, implemented, and documented

Who we are

We are a rapidly growing and highly-capable Engineering organization building the most popular job site on the planet. With engineering hubs in Seattle, San Francisco, Austin, Tokyo, Singapore, Hyderabad, Dublin, Aberdeen and Vancouver, we are improving people's lives all around the world, one job search at a time.

Our Mission

As the world’s number 1 job site*, our mission is to help people get jobs. We strive to cultivate an inclusive and accessible workplace where all people feel comfortable being themselves. We're looking to grow our teams with more people who share our enthusiasm for innovation and creating the best experience for job seekers.

(*comScore Total Visits, March 2020)

Salary Range Disclaimer

The base salary range represents the low and high end of the Indeed salary range for this position. Actual salaries will vary depending on factors including but not limited to location, experience, and performance. The range listed is just one component of Indeed's total compensation package for employees. Other rewards may include quarterly bonuses, Restricted Stock Units (RSUs), an open Paid Time Off policy, and many region-specific benefits.

Salary Range Transparency

US Remote 106,000 - 154,000 USD per year

Equal Opportunities and Accommodations Statement

Indeed is deeply committed to building a workplace and global community where inclusion is not only valued, but prioritized. We’re proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neuro-diversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds.

Indeed is committed to providing reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please contact Talent Attraction Help at 1-855-567-7767, or by email at TAhelp@indeed.com at least one week in advance of your interview.

Our Privacy Policy and Benefits

View Indeed's Applicant Privacy and Accessibility Policies - https://www.indeed.com/legal/indeed-jobs
Learn about our global employee perks, programs and benefits - https://benefits.indeed.jobs/


Let us know

Help us maintain the quality of jobs posted on RemoteTechJobs and let us know if:

Loading...
Success
Error on reporting

Related jobs

LigoLab Information System LigoLab Information System... |
3 d ago

HL7/EDI Interface EngineerWho We Are Looking For:We are currently looking for an electronic data interchange (EDI) interface specialist to join our team. We are looking for a high-impact individual who will be able to rapidly absorb our interfacing processes and procedures. We pl

Protective Life Corporation Protective Life Corporation... |
25 d ago

We help protect our customers against life’s uncertainties. Regardless of where you work within the company, you’ll be helping provide protection and peace of mind when our customers need it most.Whether it’s in accounting, claims, IT, investments, legal, market

Role:Cribl’s LogStream unlocks the value of all machine data in ways that were previously not possible by providing users a new level of observability, intelligence and control over their real-time data. We are looking for a Principal Engineer to build integrations between

Our clients ServiceNow practice is growing and they need architects that want to be a part of some of the most complex and challenging ServiceNow-fueled transformation projects in our industry. To enhance their ServiceNow delivery capability, their company is looking for high cal

The Software Engineer on our Ad Code Team will be responsible for the development and design of new features of our Ad Code product that is deployed on over 3,000 sites that reach over 170mm monthly unique users. This role will utilize your expertise to build high-performance Jav

More jobs by this company

Your JobAs a Software Engineering Manager at Indeed, you will provide hands-on leadership of a team of developers building integrations to partner systems. You will both contribute directly to building integrations, act as the point of contact for reviewing technical documentatio

Your JobA Software Development Engineer in Test (SDET) at Indeed is a developer with the primary responsibility of building the infrastructure and tooling support to enable SWEs to write test automation. It is a very unique and challenging role and provides immense opportunity to

Your JobA Software Development Engineer in Test (SDET) at Indeed is a developer with the primary responsibility of building the infrastructure and tooling support to enable SWEs to write test automation. It is a very unique and challenging role and provides immense opportunity to

Your JobIf you are an engineer who's passionate about building impactful products that scale to tens of millions of page views a day, Indeed is looking for you. Indeed offers skilled developers like you a complex development ecosystem with short release cycles. Every week sees th

Your JobIndeed is looking for talented and engaged engineers to join a team building out a world-class Staffing industry software stack for Indeed. An ideal candidate would have experience building new applications and an excitement to learn quickly, while contributing to product

Your JobYou are an experienced Java Engineer that is familiar with the standard Java technologies and has experience working at scale. We are a deliberate team that drives development based on careful planning and a data-driven approach to new feature request.As part of our team,

Your JobAs a Software Engineering Manager at Indeed, you will provide hands-on leadership of a team of developers building integrations to partner systems. You will both contribute directly to building integrations, act as the point of contact for reviewing technical documentatio