Site Reliability Engineer - SDV

Published date Posted on Indeed on Aug 05, 2022 (14 d ago)
Job Description

Hybrid: This is a hybrid role and does not require the employee to be on-site full-time to perform most effectively. The employee's role enables them to work off-site on a permanent basis. In the USA, this is an employee who lives more than 100 miles from their designated primary worksite. Employees may only work remote in the 48 contiguous states.

The Software Defined Vehicle team supports the definition, design, and development of this new vehicle intelligence platform that will underpin all our future innovations across a wide range of technological advancements, including EVs and expanded automated driving. This means that you can potentially put a fingerprint on the vehicles that drive down the road! This space is bursting with emerging technical leadership opportunities. You can flex your collaboration muscles as you will be tasked with working with several other areas of engineering, IT, and the business.

The Site Reliability Engineer will lead a new team to lead the production environment and will work with other local team members to provide monitoring coverage during overlap with the team in Israel's counterparts.

You'll provide technical solutions including specifying of requirements, functional decomposition, analysis, development and testing for current, new and major programs. You'll also lead development of the software systems team, design content and provide software anomaly corrections, and perform complex design analysis. You'll be looked at to provide specifics and balance system requirements as well as communicate and support common best practices among the software community.

Responsibilities:
  • Perform Site Reliability of our environments hosted on Azure
  • 24x7 Production support responsibility based on On-Call roaster for monitoring critical applications and handling incidents
  • Leading Root Cause Analysis of Incidents and Failure Mode Analysisthrough a blameless postmortem process
  • Work with the application logs, DB queries and infrastructure monitoring tools in order to provide a live status of the environments and for troubleshooting
  • Define application monitoring platform requirements, architecture and design for production environment in partnership with dev, product and IT Operations teams
  • Manage, innovate and create tools, processes and analytics that drive improvements to the visibility, availability, scalability, latency and efficiency of our products and services.
  • Establish performance metrics from each of the applications/systems' technical components (Webserver, App server, Database, etc.)
  • Provide weekly monitoring and alert analysis and continuous improvement
  • Report vital statistics of application performance in production
  • Make recommendations for adjustments to runtime resources to verify data integrity of data coming from our vehicles

Additional Job Description

Requirements:
  • 5+ years of related work experience
  • A track record of excellence in maintaining system availability of complex environments at scale
  • Experience with implementing end to end monitoring & alerting
  • Proven experience with scripting languages (NodeJS, Bash, Python, etc.)
  • Expert knowledge in Application Performance Monitoring including end user experience measurement, run-time environment (discovery), Application Profiling
  • Performance metrics from each of the applications/systems, technical components and problem detection and resolution
  • Ability to identify, debug and propose viable solutions to issues of scale and performance
  • Experience collaborating across organizational boundaries, forming alliances with other members of different teams, including dev, QA, product, IT, etc.

Nice-to-haves:
  • Prometheus and Grafana experience
  • Proficiency in Linux environments

FOR GM INTERNAL CANDIDATES: This role is posted at the 7th level. The determination by HR and the Hiring Manager as to whether an offer will be lateral or promotional will be based on a candidate's relevant experience and whether the role will amount to a significant increase in level of responsibility.

General Motors' New Ultifi Platform Reimagines What it Means to Own a Vehicle (gm.com)

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About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us

We aspire to be the most inclusive company in the world. We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

Benefits Overview

The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others:
  • Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents;
  • Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family;
  • Company and matching contributions to 401K savings plan to help you save for retirement;
  • Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values;
  • Tuition assistance and student loan refinancing;
  • Discount on GM vehicles for you, your family and friends.

Diversity Information

General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities.GM is proud to be an equal opportunity employer.

We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.

Equal Employment Opportunity Statements

The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us atCareers.Accommodations@GM.com or call us at800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

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