Systems Development Engineer, Live Events Core Services

Published date Posted on Indeed on Aug 03, 2022 (16 d ago)
  • Able to solve problems and write syntactically correct code using a widely adopted scripting language (e.g. Python, Typescript/Javascript, Java, C#, C++, C, Ruby, Go)
  • Strong technical communication and fluency in computer science vocabulary

Job summary Do you enjoy watching or playing sports? Want to change the way people watch Live Sports? Passionate about supporting and operating massively scalable systems? Looking forward to work with a team of highly competent software engineers ranging from new graduates to seasoned architects building software using the latest AWS technologies? Are you looking for an inclusive team, where you feel safe to be yourself, to share your ideas openly, to experiment, fail and learn, and where you help make decisions that shape the team’s path forward? If so, here is an opportunity tailored for you. Key job responsibilities * Own operational aspects of onboarding new properties and events onto the PV Sports core services (and also running events) where deeper service knowledge is required (typically for low maturity services). * Independently act as an escalation point for the most complex and in-depth live event issues that potentially span multiple organizations. Know when to escalate to the engineering teams, and be able to perform the required initial assessment to escalate to the right engineering team. * Your work is consistently of a high quality and incorporates best practices. * Build scripts and prototypes to scale operations and tooling for diagnosis to reduce issue resolution timeframes * Actively participate in engineering reviews to ensure that teams are planning for operationalizing their new services. Where needed, build tooling or automation to operationalize PV Sports core services. * Inventory scaling challenges and capability gaps seen while onboarding/running deals, propose short term mitigation where possible. A day in the life You will partner with the PV Sports engineering and operational teams to ensure that our customers can enjoy 100x the selection of sporting events that they experience today. As part of this you will help automate tasks, build tools and also support engineering teams by providing operational support to onboard and run events on our Sports platform. This role involves regular communication with operational teams and engineering teams across Prime Video, as well as the need to engage with director, and VP level management on onboarding/live event issues and risks. If you’re excited about helping to build the future of live sports streaming or just want to have fun talking about sports and creating something you can be proud to show your family and friends, reach out. We’d love to chat. About the team We are the Prime Video Live Sports team, revolutionizing the way our customers search, discover and enjoy live sports. In September 2018 we launched our first full-scale live streaming experience to all of our world-wide Prime customers with NFL’s Thursday Night Football. In just a year, we delivered multi-game watching experience to our Prime Video customers in UK for English Premier League . That was just the start. We are growing and looking for support engineers, to help support and operate innovative solutions for customers to discover engaging live content to enjoy. This is a transformative opportunity, the chance to be at the vanguard of a program that will revolutionize Prime Video, and the live streaming experience for customers everywhere. Our leaders are great teachers, our engineers are world-class, and our products are fun.
  • Bachelors degree or equivalent certificates or experience
  • Experience constructing or deciphering metrics, SLAs and uptime of critical, 24x7 systems
  • Interest in analyzing and optimizing high throughput, multi-threaded systems
  • Fluency in at least one programming language
  • Experience with AWS services and/or CLI
  • Experience deploying code or using source control pipelines to deploy and execute software on remote hardware
  • Demonstrate Amazon’s leadership principles requirements for this role
  • Demonstrate Amazon’s functional/technical depth and complexity for this role

By submitting your application, you only have to apply this one time for this role across Amazon. We value your time, and will consider your application and all and any materials submitted thoroughly. If you move on to the next phase of the process, be sure to give yourself enough time to prepare - study, practice, repeat - and set yourself up for success.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Workers in New York City who perform in-person work or interact with the public in the course of business must show proof they have been fully vaccinated against COVID or request and receive approval for a reasonable accommodation, including medical or religious accommodation.

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