Professional Services Consultant- Life Sciences & Governance
Posted on Indeed on Feb 02, 2021

Professional Services Consultant- Life Sciences & Governance

About Egnyte:
Egnyte is the only all-in-one platform that combines data-centric security and governance, AI for real-time and predictive insights, and the flexibility to connect with the content sources and applications your business users know and love - on any device, anywhere, without friction. The goal of Egnyte Professional Services is to enable our customers to transform their business by accelerating the adoption of the Egnyte platform. In order to support our rapid growth and reach the next level of scale, we are seeking a talented leader to manage and grow our services business.

About the Position:
The Professional Services Consultant- Life Sciences and Governance will be a technical leader accountable for gathering customer requirements, delivering best practices and executing customer implementation projects while driving new revenue through identifying new opportunities and increasing user adoption.
Responsibilities:
  • Lead and execute the technical implementation of projects to ensure successful customer deployment and adoption of Egnyte solutions
  • Act as liaison between customers and internal teams such as Sales, Engineering, Product Management and Technical Support to solve technical problems and propose new feature development
  • Engage multiple constituents at the customer organization – Business users and IT
  • Ability to multi-task and manage multiple projects with strict deadlines
  • Communicate professionally and succinctly and follow Standard Operating Procedures (SOP).

Qualifications:
  • Strong technical skills that cover four or more of the following areas:
    • Windows/Linux Server operating systems
    • Microsoft Active Directory and other IDPs
    • Network troubleshooting experience
    • Virtualization experience (VMWare, Hyper-V)
    • Storage platforms NAS, SAN a plus
    • Windows, Mac desktop experience
    • Scripting experience (Python preferred, SQL, PowerShell)

  • Prior experience implementing Enterprise software or supporting Enterprise applications in technical capacity for a SaaS environment.
  • Proven experience with security and governance domains, preferably in the Life Sciences vertical. Excellent understanding of data governance, risk management, compliance, content classification, remediation processes, regulated and unregulated data.
  • Strong experience in customer facing solution implementation roles (remote and onsite)
  • Excellent customer engagement, presentation, and communication skills
  • Attention to detail and ability to adapt to a quick changing environment
  • Fluency of spoken and written command of English. Any other language is a plus.
  • Engagement with pre-sales activities, Proof of Concept (POC) and product demos.
  • 30% travel to customer sites within the region
  • Bachelor’s degree in Computer Science or related technical discipline preferred
  • 4+ years of relevant technical and Sales function experience

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