Social Media Associate Analyst

Published date Posted on Indeed on Nov 11, 2021 (17 d ago)
Overview:
At Khoros, our passion is to help the world’s best brands create customers for life. We build products we’re proud of, and we’re passionate about customer success. The Khoros engagement platform comprises Online Community, Social Media Management and Digital Call Center Technology products. We enable social customer service, social support and social media marketing. We help teams to listen, respond and act on customer conversations – creating deep relationships and fostering brand loyalty and advocacy.

Khoros is looking for a Social Media Associate Analyst who will be responsible for collecting and analyzing data gathered via social listening. This role will be managing social insights projects from beginning to end, spanning project kickoff, research design, analysis and report design. Familiarity with the development of Boolean queries and experience analyzing social data is a must.


The Social Media Associate Analyst will also be responsible for managing and executing analyses to evaluate social content performance, identify notable trends in the social landscape and uncover opportunities to improve social marketing performance. This role will also assist with the development of research-backed social media marketing playbooks, establish channel-specific KPIs for measurement programs and execute paid social media optimization analyses. The ideal candidate has demonstrated experience creating and executing reports and optimizing social media campaigns on behalf of a brand or media company.

#LI-REMOTE

Responsibilities:
  • Collecting, analyzing and interpreting organic social media data to generate reports that succinctly summarize social media campaign performance and relevant insights
  • Collecting and analyzing information from multiple social media/digital data sources, ensuring data is reliable and accurate, using technical expertise to identify trends and insights that align with and inform customers’ business goals
  • Responsible for downloading and analyzing raw data sets and transforming them into visually appealing reports that provide insight and context as to what the numbers mean for the customer’s daily operations as well as long-term strategy
  • Analyzing trends and innovations in social media measurement models and tools
  • Facilitating and contributing to the development of new products delivered by Strategic Analytics Services at Khoros.

Qualifications:
  • At least 3-5 years experience in communications, marketing, advertising, public relations or statistics.
  • Demonstrated experience in creating reports that transform raw social media data into a succinct, digestible and actionable reports for brands and/or agencies.
  • Experience using social listening tools to gather and analyze data to develop reports that address strategic marketing questions.
  • Passion for using data to solve complex challenges and an insatiable curiosity for understanding/explaining how social/digital media work.
  • Strong adaptability and ability to multi-task.
  • Excellent project management skills.
  • High level of proficiency in Microsoft PowerPoint and Excel.
  • Excellent attention to details and are highly organized.
  • Work efficiently, are dependable and have an entrepreneurial spirit.
  • Experience with analytics tools or related programming languages (e.g. Tableau, R, Python, etc.) is a plus.
  • Experience with statistical analysis software is a plus (e.g., R, SAS, etc.).

Let us know

Help us maintain the quality of jobs posted on RemoteTechJobs and let us know if:

Loading...
Success
Error on reporting

Related jobs

Piper Companies Piper Companies |
|
6 d ago

Piper Enterprise Solutions is searching for a Power BI Developer for a client in the mortgage services industry. This is a 100% remote position.Responsibilities for the Power BI Developer:Responsible for the creation of visually appealing and engaging dashboards, providing releva

LULA LULA |
Yesterday

Insurance is broken, outdated, and does not meet the needs of today's modern economy. Customers pay fixed premiums that are not directly related to how often an asset is used or by an individual user's risk profile. If you want insurance to work for today's modern economy, you ne

Overview:As IDC's newest Research Manager, Consumer and Data Analytics, you will collaborate with analysts around the world, generate new market models, identify patterns and relationships in consumer behavior and market dynamics, and contribute to highly influential reports cove

Glow Networks Glow Networks |
6 d ago

Position Title: PCRF EngineerClassification: ExemptGrade: E6Location: REMOTE – USA OnlyStatus: Must be authorized to live and work in the USAAccept: US Citizen, Green Card, H1, H4, OPT, Other EADMay Consider: Corp to CorpReports To: Project ManagerWorking Hours: M – F

McClatchy is looking for data fellows who can use programmatic skills to help acquire, analyze and visually represent data. We're looking for candidates who have experience with at least one programming language, such as R or Python, and are excited by the idea of working with da

It’s an exciting time to be at Infoblox. Named a Top 25 Cyber Security Company by The Software Report and one of Inc. magazine’s Best Workplaces for 2020, Infoblox is the leader in cloud-first networking and security services. Our solutions empower organizations to ta

More jobs by this company

Overview:At Khoros, our passion is to help the world’s best brands create customers for life. We build products we’re proud of, and we’re passionate about customer success. As part of the Vista Equity family, you’ll receive best in class development opport

Overview:At Khoros, our passion is to help the world’s best brands create customers for life. We build products we’re proud of, and we’re passionate about customer success. As part of the Vista Equity family, you’ll receive best in class development opport

Overview:As a Senior Consultant - Web Engineering (Backend) within our Professional Services team, you are essential to our customers’ success by designing and implementing Khoros' solutions optimally for their needs. On a day-to-day basis, you will be responsible for: unde

Overview:At Khoros, our passion is to help the world’s best brands create customers for life. We build products we’re proud of, and we’re passionate about customer success. As part of the Vista Equity family, you’ll receive best in class development opport