Support Specialist, Data Coordination

Published date Posted on Indeed on Aug 05, 2022 (14 d ago)
Overview:

Who we are...

Ciox Health merged with Datavant in 2021, creating the nation's largest health data ecosystems, powering secure data connectivity on behalf of thousands of providers, payers, health data analytics companies, patient-facing applications, government agencies, research institutions and life science companies. The combined company is focused on improving patient outcomes and reducing costs by removing impediments to the secure exchange of health data. Ciox, a Datavant company will offer the ability to access, exchange, and connect data among the thousands of organizations in its ecosystem for use cases ranging from better clinical care and value-based payments to health analytics and medical research.


What we offer…
At Ciox Health we offer all employees a place to grow and expand their current skills so that they can not only help build Ciox Health into the greatest health technology company but create a career that you can be proud of. We offer you complete training and long-term career goals. Our environment is what most of our employees are the proudest of and our Architecture Group is comprised of some of the brightest and most talented individuals. Give us just a few moments to explain why we need you and hope you will help us change how the health Industry manages its’ medical records.


What we need…
Support the management and maintenance of all data points for CIOX Embedded location data warehouse. Support the continuity of information regarding changes in site contract status, ROI organizational changes, site service levels, etc.
Responsibilities:
  • Update CIOX contracted location information in data warehouse as instructed by Manager. Changes include but not limited to weekly contract terminations, changes to existing address information, addition of special handling requirements, update ROI Field Organization structures, addition of newly contracted sites.
  • Assist with obtaining all additional information regarding newly contracted sites.
  • Monitor, evaluate, and react to requests received via centralized email requesting changes or additions to CIOX embedded location data warehouse.
  • Review, correction, and approve assignment of CIOX site id during onboarding of managed projects.
  • Maintain an accurate weekly log of all ChartFinder importer activity for notification to other departments.
  • Load completed project files with proper scheduling factor in ChartFinder software, as requested
  • Preform ad hoc analysis of project file to determine potential CIOX locations outside of the importer process
  • Provider research support for all inquiries regarding the assignment or the lack of assignment of chases within managed projects to a CIOX location.
  • Conduct appropriate activity regarding requests received in centralized email. This may include moving of chases between CIOX locations, closes requests, reacting to MS51 notification emails, etc.
  • Maintain clear and current dialogues with all members of the Alpharetta, Phoenix and Minnesota offices.
Qualifications:
  • Advanced EXCEL Skills
  • Strong Communication skills – both written and oral
  • Exceptional Organization skills – including ability to multi-task
  • Works well in team environment
  • Ability to evaluate situation and formulate appropriate action with minimal supervision
  • Exceptional Analytical skills
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Ciox Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.

For remote work, this position requires that you provide a high-speed internet connection, subject to applicable expense reimbursement requirements (if any), and a work environment free from distractions.
With very limited exceptions (medical conditions or sincerely held religious beliefs that prohibit you from getting the vaccine), one of the requirements for this job is that you be fully vaccinated against COVID-19.
  • Except for states where legally prohibited to enforce mandates.

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