Published date Posted on Indeed on May 13, 2022 (14 d ago)
The Software Engineer performs software upgrades, maintenance, new vendor supplied software implementations and custom developed software enhancements and interfaces. Coordinates and provides problem resolution, technical analysis, cost and resource estimates, workplans, workflow documentation and progress reports on assigned projects. Assists customer business areas in identifying potential benefits, setting standards, developing procedures and re-engineering business and clinical processes to achieve expected benefits of new and existing systems.
Plans, leads and oversees projects using accepted project management skills and techniques to ensure due dates and budgeted costs are met. Conducts meetings with customers to ensure requirements are defined and adequately satisfied.
Analyzes/researches business problems and requests to determine the impact on existing business and IT systems and procedures, as well as the feasibility of automation.
Designs innovative solutions using emerging and existing technologies for business problems and determines feasibility and practicality of implementation within current or future environments. This includes all processes required to support the accepted solution. Identifies areas where improvements can result in cost savings and improved quality and service.
Prepares test data and conducts program and system tests to ensure compliance. Assists customers in establishing acceptance criteria and effectiveness of proposed solutions.
Maintains knowledge of the department’s programming languages and tools, coding and design techniques, data base management systems, processing platforms and emerging technologies through continued education and/or training.
Develops and maintains programs or systems and all related elements (e.g., scripts, stored procedures, documentation, maintenance schedules, etc.).
  • Ability to lead meetings and give presentations to both management and staff. Includes the ability to develop teamwork amongst diverse groups.
  • Knowledge of the health care industry especially the healthcare payer perspective. Includes knowledge of standards, policies, and best business practices and procedures.
  • Working knowledge of accepted analysis and design concepts to resolve customer business problems.
  • Working knowledge of data base management technologies, data modeling practices and data base platforms.
  • Working knowledge of programming languages, testing and productivity tools.
  • Working knowledge of customer business practices, procedures and concepts.
  • Knowledge of project management techniques.
  • Working knowledge of server technologies and platforms.
  • Ability to program new software and make changes to existing software.
  • Ability to create complex queries.
  • Ability to interact with business customers and explain technical concepts easily to a non-technical audience.
  • Ability to adapt to changing priorities; ability to mulit-task.
  • Ability to problem solve.
  • Ability to implement and upgrade application systems.
  • Ability to utilize Powershell / SQL/ XML / Scripting / HL7/ JSON / APIs.
  • Familiarity with FHIR a plus.
  • Experience in an Information Technology department; within a healthcare industry preferred.
  • Experience working with an integrated business system that handles claims processing, membership, billing, provider, clinical, customer service, and product processes.
  • Minimum of five years I/T experience; or an equivalent combination of experience and education.
  • Ability to provide off-hours assistance to support customers and I/T initiatives.
Capital BlueCross is an independent licensee of the BlueCross BlueShield Association. We are an equal opportunity/affirmative action employer and do not discriminate on the basis of race, color, religion, national origin, gender, sexual orientation, gender identity, age, genetic information, physical or mental disability, veteran status, or marital status, or any other status protected by applicable law.

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