Senior Technical Advisory Services Consultant

Published date Posted on Indeed on Jun 22, 2022 (12 d ago)

Description

Key Responsibilities


  • Partner with the Client Success team to deliver targeted demonstrations of Kantata and all technical support to effectively convey how Kantata can meet client needs.
  • Capture and document client processes and technical requirements. Submit estimate requests as needed when a custom scope is required.
  • Maintain subject matter expertise in Kantata solutions including its Technical Services to position Kantata as the partner of choice.
  • Support RFI / RFPs for existing clients by providing solution expertise and product knowledge.
  • Serve as a liaison between Product Management, Professional Services and Client Success to act as the voice of the customer, market needs or product gaps.
  • Participate and support Business Process Workshops, Maturity Assessments and other activities facilitated by Client Success and Advisory Services as needed.
Experience and Skills
  • 5-7 years experience at a consulting firm, software company, or equivalent in a presales or technical consulting role
  • Strong technical acumen
  • Experience with CRMs (Salesforce, Hubspot), ERPs (QuickBooks, NetSuite, Intacct, Oracle), Jira a plus
  • Experience with APIs, ruby-on-rails, other coding languages a plus
  • Self-motivated and comfortable with ambiguity
  • Strong influencing and negotiation skills
  • Knowledge of the unique challenges faced by professional services organizations and the opportunities and solutions available in the market
  • Excellent written and oral communication and interpersonal skills


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