Application Support Engineer

Published date Posted on Indeed on Aug 06, 2022 (6 d ago)

Title: Application Support Engineer

Duration: 6+ Months

Location: Remote

App Support Responsibilities:

  • Responsible for working in shifts to provide 24X7 Application Support across multiple applications
  • Responsible for applying operation break fixes and other proactive maintenance activities to keep the services up and running.
  • Database Experience with advanced SQL Skills
  • Responsible for evaluating the Issues reported by internal users and clients and providing ongoing solutions
  • Determine configuration and operational requirements for development team
  • Participate and determine root cause for service failure and support escalation

**This is not a DBA, but more of an Application support role, should have strong SQL query skills**

Application Support Engineer Skills:

Production level database tier support

  • Database skills: Ability to create complete SQL queries requiring understanding of joins, insert and deletes, without limit impacts on a transactional database.
  • Understand database technologies including RDMS, and NO SQL systems

System Engineering skills

  • Working Knowledge of IT Hardware and Software. Ability to troubleshoot and understand patterns of key subsystems such as Processor, RAM, Network and storage
  • Experience in virtualization platforms such as VmWare
  • Experience in application scaling techniques/technologies like Load Balancing and Queuing technologies (Kafka, RabbitMQ)
  • Experience in orchestration/container technologies: Kubernetes, Docker
  • Experiencing in working with Monitoring and eventing technologies working with time series databases, such as Splunk and Prometheus
  • Determine configuration and operational requirements for development team

System Administration skills

  • Be able to explain and understand role-based permissions, how to setup and maintain in various Operating systems, Linux and Windows
  • Understand various encryption technologies and how they function for troubleshooting and maintenance.
  • Working experience with IIS and Apache web technologies
  • Comfortable with scripting languages for automating routine tasks

Enterprise, internal business level support skills:

  • ERP environment requiring critical attention to processing flows. Flows are ERP oriented so support everything from manufacturing to accounting flows of inhouse designed systems.
  • Experience in managing an application space supporting a specific business function, preferably in a manufacturing sector.

Education:

  • BS/MS - Computer Science or Equivalent

Job Type: Contract

Pay: $55.00 - $60.00 per hour

Benefits:

  • Health insurance
  • Life insurance
  • Referral program
  • Vision insurance

Schedule:

  • Monday to Friday

Work Location: Remote


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