Application Support Engineer
Title: Application Support Engineer
Duration: 6+ Months
Location: Remote
App Support Responsibilities:
- Responsible for working in shifts to provide 24X7 Application Support across multiple applications
- Responsible for applying operation break fixes and other proactive maintenance activities to keep the services up and running.
- Database Experience with advanced SQL Skills
- Responsible for evaluating the Issues reported by internal users and clients and providing ongoing solutions
- Determine configuration and operational requirements for development team
- Participate and determine root cause for service failure and support escalation
**This is not a DBA, but more of an Application support role, should have strong SQL query skills**
Application Support Engineer Skills:
Production level database tier support
- Database skills: Ability to create complete SQL queries requiring understanding of joins, insert and deletes, without limit impacts on a transactional database.
- Understand database technologies including RDMS, and NO SQL systems
System Engineering skills
- Working Knowledge of IT Hardware and Software. Ability to troubleshoot and understand patterns of key subsystems such as Processor, RAM, Network and storage
- Experience in virtualization platforms such as VmWare
- Experience in application scaling techniques/technologies like Load Balancing and Queuing technologies (Kafka, RabbitMQ)
- Experience in orchestration/container technologies: Kubernetes, Docker
- Experiencing in working with Monitoring and eventing technologies working with time series databases, such as Splunk and Prometheus
- Determine configuration and operational requirements for development team
System Administration skills
- Be able to explain and understand role-based permissions, how to setup and maintain in various Operating systems, Linux and Windows
- Understand various encryption technologies and how they function for troubleshooting and maintenance.
- Working experience with IIS and Apache web technologies
- Comfortable with scripting languages for automating routine tasks
Enterprise, internal business level support skills:
- ERP environment requiring critical attention to processing flows. Flows are ERP oriented so support everything from manufacturing to accounting flows of inhouse designed systems.
- Experience in managing an application space supporting a specific business function, preferably in a manufacturing sector.
Education:
- BS/MS - Computer Science or Equivalent
Job Type: Contract
Pay: $55.00 - $60.00 per hour
Benefits:
- Health insurance
- Life insurance
- Referral program
- Vision insurance
Schedule:
- Monday to Friday
Work Location: Remote
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