Associate Data Analyst - Personal Lines Operations
Posted on Indeed on Mar 31, 2021

Associate Data Analyst - Personal Lines Operations

Atlanta, GA, USA Howell, MI, USA Worcester, MA, USA Virtual Req #13832

Wednesday, March 31, 2021

Our Personal Lines Operations team is seeking a Data Analyst to join our growing team. Remote candidates will be considered.

Applies analytical skills to the development and enhancement of unique proprietary business tools that drive the optimization and consolidation of Agent partners business and are strategic differentiator to the unique Hanover business model. Assists in developing tools, processes and reporting analytics in support of business growth and ongoing business needs. Communicates with customers, external partners and internal departments frequently.
  • With oversight, provides support to complex business/technical processes and tools for multiple products, requiring the use of technical solutions across multiple departments or lines of business.
  • Serve as a team member on projects of large scope and moderate to high complexity. Able to work independently with guidance and direction as appropriate.
  • Has aptitude to develop and learn multiple technical business systems enterprise wide.
  • Develop data and reports for field and customers to clearly articulate value to agent partners and customers.
  • Provide timely and accurate analytical support to team supported, ensures results are validated to ensure accuracy.
  • Develop an understanding of business processes and the P&C Insurance business to translate requirements into analytical reporting.
  • Summarize information and effectively communicate analyses in writing and verbally to internal partners.
  • Participate in the development of innovative solutions by approaching problems with curiosity and open-mindedness, using existing information to its fullest potential
  • Interviews business users to obtain data requirements for applications.
  • Collect, analyze, and report data to meet customer needs.
  • Participate in the development of new tools and process enhancements to enable new capabilities and solutions to drive business growth.
  • Assist in various projects, meet deadlines, and handle multiple priorities in a fast-paced, ever-changing and evolving business environment
  • Establishing relationships with one or more business partners by building knowledge of business processes/drivers and technical systems.
  • Document processes to allow for consistent approach to future initiatives
  • Proactively research and apply Best Practices to technology solutions.
  • Participating in the development of prototypes for various reporting, system and tools.
  • May research, Prototype and Write research briefs on emerging technologies related to data and analytics
  • May develop code, tests, debugs and document working data and analytics systems to demonstrate the business value.
  • May apply proven data management techniques, application development methodologies and other technologies to produce comprehensive prototype solutions.
  • May Perform source system data analysis
  • Undergraduate degree with strong academic performance
  • 0 to 3 years of related analytical experience required, including but not limited to:
  • Solid understanding of Microsoft Excel
  • Strong Business and Financial acumen, has the aptitude to learn
  • Intellectually curious
  • Solid analytical and problem solving skills
  • Strong communication and interpersonal skills
  • Self-motivated and organized
  • May require knowledge of programming language and scripting language related to data and integration.
  • SQL experience, preferred
  • Microsoft Power BI experience, preferred

  • Ability to use a personal computer and other standard office equipment
  • Ability to work in a fast paced or stressful environment
  • Ability to travel as necessary
  • Ability to sit and/or stand for extended periods

EEO statement:
“The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law.

Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law.”

As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities. If you require a reasonable accommodation, as a candidate for employment, please inform The Hanover Talent Acquisition office.

Privacy Policy:
To view our privacy policy and online privacy statement, click here.

Applicants who are California residents: To see the types of information we may collect from applicants and employees and how we use it, please click here.

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