Sr. Strategy and Business Intelligence Analyst
Posted on Indeed on Apr 20, 2021
The Sr. Strategy and Business Intelligence Analyst will be responsible for turning data into critical knowledge that can be used by leadership to make sound business decisions. This analyst will be responsible for managing several suites of analytics for stakeholders groups within Customer Operations. They will build a strong understanding of the business, relationships with key management stakeholders, and will use our data architecture to proactively conduct impactful analysis supporting the future growth and operational success of the organization.
  • Manage suite of existing data dashboards
    • Ensure the continued sustainability and accuracy of key operational dashboards
    • Migrate existing reporting to more automated & sustainable platforms
    • Fulfill ad-hoc requests from business leaders for tweaks to metrics, added views, and updates to visualizations
  • Architect new reporting & analytics
    • Work with management teams to regularly identify highest priority analytics projects
    • Clearly define business requirements with key stakeholders up front, and set expectations for development timeline
    • Manage build out of each analytics project, strategically checking in with stakeholders throughout development to garner feedback and ensure impactful end product
    • Launch & train key stakeholders on new reporting or analysis
  • Support data architecture improvement
    • Translate business needs into IT requirements, work with BI team to prioritize requests and ensure completion of enhancements and bug fixes
    • Build master tables and views within data warehouse that can be used as centralized source of truth for functional areas and topic areas
  • Fulfill Ad-hoc data requests
    • Support larger data team in completing high urgency ad-hoc requests from Customer Ops leadership across all functional areas
  • 5+ years’ experience in a technical BI analyst role
  • Advanced understanding of data architecture and analysis tools
  • Advanced familiarity with database querying language (SQL)
  • Proficient with BI tools & data visualization platforms (i.e. Tableau, Looker, Data Studio)
  • Additional coding skills highly desirable (R, Python)
  • Ability to translate operational business needs into data and IT requirements - conduct requirement gathering/metrics definition workshops with business stakeholders
  • Ability to present complex information in an easy to understand and actionable format for non-technical users
  • Solid knowledge of process improvement methodologies, software development lifecycle
  • Ability to define and organize tasks, conduct prioritization within team, and deliver in a timely fashion
  • Strong written and oral communication skills
  • Ability to work independently with minimal direction
  • Strong desire to understand the operation of the business and root cause for outcomes
  • Collaborative, working with colleagues from across the organization to drive outcomes and share knowledge
  • Acute awareness & ability to manage to deadlines
  • Propensity to follow through when faced with challenges, and drive toward resolution
  • Detail Oriented, Adaptable, Curious, Resilient, Positive, Human-Centered, Analytical Aptitude


  • Ability to perform normal office duties
  • Ability to operate office equipment including computers and determine accuracy of work
  • Ability to interact and participate in meetings
Solar Careers For All:
Sunrun is proud to be an equal opportunity employer that does not tolerate discrimination or harassment of any kind. Our commitment to Diversity, Inclusion & Belonging drives our ability to build diverse teams and develop inclusive work environments. At Sunrun, we believe that empowering people and valuing their differences will help us create a planet run by the sun for everyone.

We are committed to equal employment opportunity without consideration of race, color, religion, ethnicity, citizenship, political activity or affiliation, marital status, age, national origin, ancestry, disability, veteran status, sexual orientation, gender identity, gender expression, sex or gender, or any other basis protected by law. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. If you have a disability or special need that requires accommodation, please let us know.

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