Sr. System Administrator

NICE CXone | 17 d ago
Published date Posted on Indeed on Jul 13, 2021

Sr. System Administrator

Location: Salt Lake City, UT or Remote

The Sr. Systems Administrator (PO) will work with a team of Systems Engineers/Administrators to manage inContact's Production Systems, SANs and supporting environment. This position manages all aspects of Microsoft Windows Server 2000 through 2012 R2 environments, including Mail, DNS, FTP, IIS, Active Directory, Application and Database servers. The Senior Systems Administrator will also manage systems and environments in Production labs, including managing monitoring systems.

Financial Responsibilities:
  • Ensure assets are logged and accounted for.
  • Responsible for maintaining remote co-location equipment.
  • Responsible for maintaining domain and security thereof.
  • Creating expense reports in a timely manner.
Major Functions/Responsibilities:
  • Manage Production systems
  • Maintain Production storage/SAN systems
  • Manage Mail, DNS, FTP, IIS, and Application environments
  • Maintain Operating System software – upgrading, patching
  • Set up and maintain server system and file security
  • Cross-train and share knowledge with team
  • May cable and rack server equipment in co-location facilities (some travel may be required)
  • Manage replication and backups
  • Monitor and optimize performance of servers
  • Maintain documentation of servers and networking equipment
  • Work with vendors to troubleshoot problems and evaluate new products
  • Participate in the on-call rotation
  • Follow the company Code of Ethics and CXone policies and procedures at all times.
  • Communicate in an effective and professional way with customers in and outside of CXone.
  • Required Education, Experience, and Specific Job Related Skills
Education Requirement:
  • Bachelor's degree in Computer Science, Business Information Systems, or related field or equivalent work experience required.
Experience Requirements:
  • 8+ years in Windows Server Administration, Windows 2000 through 2012 R2
  • 8+ years configuring server hardware and OS
  • Excellent knowledge of Windows Domains, Active Directory, DNS, Mail
  • Experience managing Storage Area Networks
  • Experience working with Management Systems and SNMP
  • 2+ years' experience working in a PCI 1 compliant environment
  • Experience managing VMware environment
  • Experience working with Management Systems and SNMP
Experience Preferred:
  • Experience managing HP branded servers and SAN
  • Solaris/Linux administration
  • Microsoft SQL Server and MySQL
  • Experience managing Storage Area Networks
  • MSCA, MCSE certifications preferred
ABOUT NICE CXone: NICE CXone makes it easy and affordable for organizations around the globe to provide exceptional customer experiences while meeting key business metrics. NICE CXone provides the world’s #1 cloud customer experience platform, NICE CXone CXone™, combining best-in-class Omnichannel Routing, Workforce Optimization, Analytics, Automation and Artificial Intelligence on an Open Cloud Foundation. NICE CXone is a part of NICE (Nasdaq: NICE), the worldwide leading provider of both cloud and on-premises enterprise software solutions.

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