Lighthouse 360 is an award-winning platform that helps dental practices maximize patient visits through automated communications. With over 20 years of experience, we are the most comprehensive automated communication system in all of dentistry. Lighthouse 360 was acquired by Henry Schein One in March 2019 and continues to serve over 11,000 dental practices in the United States and Canada. Fortune 300 company, the world’s largest Dental Software and Services company
Henry Schein One is the global leader in dental management, analytics, communication, and marketing software. We deliver innovative dental software and services, combined with expert business coaching, to help connect dental technology so it works as one. When technology connects, more data is shared, more tasks are automated, and more work gets done. And most importantly, dental professionals have more time to focus on providing a quality experience for their patients. In fact, one connected practice management system simplifies each step of the patient experience - from first contact and scheduling, to clinical treatment and billing, to ensuring loyalty and recurring care.
Remote Telecommute/Work from Home option available!
As a direct, predominately phone-based sales model, Lighthouse relies on front-end data acquisition/analysis to support the efforts of our sales teams (data collection, creation, database management, custom algorithms/spiders for enhancing lead quality, etc.). These efforts are led by the data operations team.
- Collect, verify, and disseminate data leads to Lighthouse sales teams
- Report timely performance metrics to drive results across sales and client services team
- Support data analysis and reporting for marketing activities
- Report on customer lifecycle management to marketing team and Lighthouse leadership
- Support business operations through collaboration with diverse team members toward achievement of short and long-term goals in a fast-pace environment.
- Extensive knowledge of SQL- MSSQL and Postgres- 3-5 years
- Ability to write stored procedures
- Experience designing Tableau reporting- 1-2 years
- Proficiency with MS Excel- such as understanding the problems arising from certain characters in strings, data types, etc. 3-5 years
- Proficiency with VBA- to automate tasks, structure data in specific ways, thorough understanding of this programming language- 1-2 years
- Demonstrated proficiency with web scraping software (Mozenda) for data collection supporting outbound dialing fresh, detailed leads along with ad-hoc data requests
- 2-4 years of experience with prospect/campaign tracking and analyzing capabilities in order to provide reports as well as insights on successes/failures
- Ability to use data to identify patterns and offer solutions for sales prospect/client success
- Understand DNC compliance as well as track and monitor rep dials to ensure the company stays within the DNC compliance guidelines
- Ability to work in teams and across functional areas toward a common goal
- Comfortable collaborating upstream and downstream
- Salesforce experience is ideal.
Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.
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