Lead Analyst, Sales Support

Published date Posted on Indeed on Oct 12, 2021 (4 d ago)

About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.

The Role

As a Lead Analyst at Lumen, you will require a wide variety of technical skills and the ability to transform large data sets into actionable insights and recommendations. You will be responsible for measuring and optimizing marketing campaign effectiveness and drive new customers acquisition, minimize churn and improve customer success.

The Main Responsibilities

  • Support the Marketing team with analytics and customer insights -
  • Empower the Marketing team with insights that inform and fulfill strategic objectives
  • Quantify the impact of marketing initiatives on customer success and future behavior
  • Responsible for business analytics work through all phases, including data quality, data analysis, data visualization, and presentation of results and deliverables
  • Monitor usage metrics, understanding business-based explanations for large scale trends and patterns in customer lifecycle behavior
  • Develop data models and analytical tools for ongoing audience segmentation, benchmarking, trending and competitive analysis
  • Build dashboards, reports and presentations
  • Collaborate with cross-functional team, including Business Intelligence, Operations, Product, Finance and Engineering

What We Look For in a Candidate

  • 5-7 years of recent experience in business analyst or data analyst role.
  • Programming skills in SQL, Python and R preferred
  • Experience developing compelling data visualizations, dashboards and reporting in Tableau
  • Experience in exploratory data analysis and familiarity with advanced quantitative analysis
  • Comfortable working with modern data technologies. Familiarity with database modeling and data warehousing principles
  • Ability to communicate the results of analyses in a clear and effective manner
  • Ability to work effectively with other business units to meet the data needs of the company, translating business needs into analytical requirements
  • Experience in the digital advertising industry or related field
  • Excellent written, verbal, presentation and communication skills
  • Proactive work style and creative problem solver who has the ability to handle multiple projects, demonstrating a strong work ethic
  • Ability to operate comfortably and effectively in a fast-paced, highly cross-functional, rapidly changing environment
  • Experience engaging with the business and leadership on problem definition
  • Familiarity with Adobe Analytics and/or Google Analytics, as well as 3rd-party data sources

What to Expect Next

Requisition #: 266313

When applying for a position, you may be subject to a background screen (criminal records check, motor vehicle report, and/or drug screen), depending on the requirements for the position. Job-related concerns noted in the background screen may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

EEO Statement
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

NOTE: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Disclaimer
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

Salary Range

Salary Min :

72540

Salary Max :

161520

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. We're able to answer any additional questions you may have as you move through the selection process.

As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here.

Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.

Salary Range

Salary Min :

72540

Salary Max :

161520

This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual experience, qualifications and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss with us as you move through the selection process.


Let us know

Help us maintain the quality of jobs posted on RemoteTechJobs and let us know if:

Loading...
Success
Error on reporting

Related jobs

Piper Companies Piper Companies |
|
2 d ago

Piper Companies is looking for a Database Architect who would like to join an industry leader in the financial services sector located in Philadelphia, PAThis is a Remote Opportunity!Responsibilities for the Database Architect include:You will be responsible for providing leaders

StyleSeat StyleSeat |
13 d ago

Senior Data Scientist 100% Remote (U.S. Based Only)About StyleSeat:At StyleSeat, our mission is to help people look and feel their best. We are on the path to achieving this mission by being the go-to marketplace for consumers to discover, book, and pay for beauty and grooming se

WorkReduce is a fully remote company where you can work with the largest brands and agencies in the world, and advance your career while maintaining a strong work/life balance.We currently have an opportunity as Supervisor, Media Analytics (Remote) for one of our leading global b

LOAN IQ DEVELOPER_______________________________________________________________________________________LOCATION: Remote in USHIRE TYPE: Full-timeVERTICAL: Financial Markets_______________________________________________________________________________________Role SummaryeClerx i

Orange Kiwi Solutions Orange Kiwi Solutions |
Today

About UsOrange Kiwi Solutions provides affordable & responsive Prophet 21 expert support to distributors across North America.As a IT Support Technician for Orange Kiwi Solutions, you are responsible for solving complex advanced challenges related to Prophet 21 implementations an

More jobs by this company

The RolePartner in a team environment and be able to independently design, develop, code, test and debug new software or significant enhancements to existing software of moderate complexity. Develop solutions across many disciplines and be responsible for explaining solutions and

About LumenLumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to he

About LumenLumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to he