About Us

Xybion is a leading software, services, and consulting company dedicated to helping corporations solve business problems. Through intelligently designed systems and business processes, we help companies become more efficient, reduce costs and manage compliance, regulatory adherence and risk. Serving more than 150 customers in 16 countries, Xybion has the global scale and expertise to bring employees around the world together to manage complex business processes and improve program administration.

Our unique solutions focus on integrated preclinical lab management, early-stage drug discovery, employee health & safety, quality management, regulatory compliance, GLP, content migration and systems validation. Since its founding in 1977, Xybion Corporation has supported, through software, services and consulting, 100% of the top 20 global life sciences companies.

SysOps Engineer

We are growing rapidly, currently searching for a number of key technical resources, including a SysOps Engineer.

In this role you’ll ensure the smooth running of our System and Operational processes and technology, facilitating production requests for essential network, compute, and storage capabilities across data centers and AWS. You’ll utilize and create automated tools to create key assets in production, troubleshoot IT incidents, and support network and hosting issues for internal and external clients.

Location

You’ll work remotely, collaborating with colleagues across North America and India.

Key Responsibilities:

  • Full stack management and build for Xybion’s clients and Xybion’s asset (servers, storage, network, firewalls, etc) to ensure these assets function as designed and are properly scaled to work together to deliver a hosted solution for our clients.
  • Troubleshoot and resolve client and Xybion issues in our production, testing, training and development environments from a network, firewall, VPN, server or data store perspective located in our Data Centers and AWS.
  • Monitor, review and analyze logs, identifying trends and collaborating with SysOps and DevOps teams to solve problems and automate processes.
  • Monitor and troubleshoot existing thresholds on assets to prevent outages, and communicate to management if additional assets are required (Xybion Data Centers).
  • Build a facility that automates builds for our hosted applications in Xybion Data Centers and AWS.
  • Configure Xybion assets to facilitate BAU for our customers in the event of a system failure. Configure Xybion’s assets to facilitate a scheduled DR test.
  • Manage all incidents to resolution, including communicating status to stakeholders and end users, documenting incidents and taking ownership of RCA and ServiceNow conformance.

Essential Qualifications:

  • Post-secondary education in a relevant technical discipline.
  • Relevant Microsoft certifications.
  • In-depth knowledge of Windows environments, Active Directory, IIS, LDAP.
  • In-depth AWS knowledge of Ubuntu, Windows, Linux, Oracle, Mongo.
  • Experiencer with networking, firewalls, compute, and storage, VPNs, containerization, WAF.
  • Proficiency in at least one coding language (Java or JavaScript, Python preferred).
  • Knowledge of VMware/Vcenter, Jenkins, SQL, Splunk, Docker Packer Terraform.
  • Good Communication skills and ability to bridge between SysOps and Development
  • A natural problem-solver; driven; quick to learn.
  • Positive, collaborative and constructive – a true team player.


Compensation:

We offer highly competitive compensation, including a performance-linked bonus, along with a comprehensive benefits package.

We thank all applicants for their interest; however, only those selected for an interview will be contacted. For more information about Xybion, please visit https://www.xybion.com/.

Xybion is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

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About UsXybion is a leading software, services, and consulting company dedicated to helping corporations solve business problems. Through intelligently designed systems and business processes, we help companies become more efficient, reduce costs and manage compliance, regulatory